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Marlborough Trails Apartments and Townhomes

3.5

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Location details

6960 Creekview Trail, Crestwood, MO, 63123, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.587 reviews
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Alaina Mcnulty's profile image
Alaina Mcnulty 
4 years ago

They didn’t let me actually see my apartment until after I already signed the contract. I didn’t see it until the day I moved in. The apartment they showed me for the tour was a renovated model, and they told me my apartment was being renovated which was why I couldn’t see it. Only to open the door on my move in day to find out ive been lied to and it was in fact the original, unrevenated, 1970’s model. But that’s not even close to the worst part: I Got evicted during Covid. They gave me 30 days to pack up and leave, it is a... read more

Business response:

Hi, Alaina. We are deeply disappointed by this characterization of our community. Our policies are clearly outlined in our lease, and we hope you will reach out to us directly to discuss this in more detail. We appreciate your concerns and understand your frustration. We look forward to hearing from you. - Marlborough Trails Apartments and Townhomes Management 

Cindy Butler Hernandez's profile image
Cindy Butler Hernandez 
recommend  Recommended
4 years ago

4.5/5 My experience was very positive. I lived here for four years while saving up to buy a house. Management was flexible and fair and the office ladies were extremely polite and responsive. The pool, grounds, and laundry facilities were kept clean. The only complaints I have are that the private laundry areas needed to be cleaned more often and the lighting was bad in some indoor hallways. 

LaVonne Vera's profile image
LaVonne Vera 
5 years ago

Fire Joe, this apartment manager is a joke. 

Meagan Shae Ross's profile image
Meagan Shae Ross 
5 years ago

Property manager is very unprofessional, takes too long to respond to calls/emails and is rarely in the office. Our downstairs neighbor was extremely rude and picky about everything and called the police multiple times for unfounded noise complaints. Which made it hard to enjoy living there when something as simple as a plate dropping or our dog walking cause her to bang on her ceiling or yell up at us to shut up at all hours of the night. I would not recommend living here as the floors are very thin and if you have a cranky... read more

Tana McNair Lumas's profile image
Tana McNair Lumas 
recommend  Recommended
5 years ago

FIRST CALL MADE LADY WAS VERY PLEASANT ON PHONE 

Ashley Vance's profile image
Ashley Vance 
6 years ago
Lizzy Moser's profile image
Lizzy Moser 
7 years ago

From the first call I made to this complex the customer service as been amazing! When I did the application they were very informative and understanding! Although I was not approved for Marlborough Trails (�) the customer service didn't stop there I got my deposit back immediately and was pointed in the direction of another great location! Thank you so much christy and joe for making me feel like you truly care! I will Always recommend you guys in the future! 

Lisa Stevens's profile image
Lisa Stevens 
7 years ago
Galib Zerina Omerbegovic's profile image
Galib Zerina Omerbegovic 
7 years ago

Frequently asked questions about Marlborough Trails Apartments and Townhomes

How is Marlborough Trails Apartments and Townhomes rated?

Marlborough Trails Apartments and Townhomes has a 3.5 star rating with 87 reviews. 

When is Marlborough Trails Apartments and Townhomes open?

Marlborough Trails Apartments and Townhomes is closed now. It will open at 9:00 a.m. 

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