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Mark's Appliance

5.0

About this business

Location details

6698 Center Grove Rd, Edwardsville, IL, 62025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.045 reviews
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Matt Portell's profile image
Matt Portell 
recommend  Recommended
4 years ago

Mark's Appliance took care of the Freezer/Ice Maker issues that we were having. Al came out and took care of the issue. Highly recommend them as they are fast, friendly and local! 

Business response:

Thank you for your nice review, Matt. We were happy to help and will make sure to pass the note to Al. We appreciate your business! 

Amy Luchtefeld's profile image
Amy Luchtefeld 
recommend  Recommended
4 years ago

Just purchased a new dishwasher. Couldn't be happier with our experience. Brent was super helpful. Mark and his staff are friendly and eager to help. Thank you! 

Business response:

Thank you for your business, Amy! 

Barbie Weilmuenster-Ogden's profile image
Barbie Weilmuenster-Ogden 
4 years ago

I will never buy appliances from Mark’s again. I purchased brand new appliances in October 2019. Within 6 months my stove went out. The back panel was busted so they ordered a replacement part for that as well. Now the dishwasher went out. The technician came out and said he has to order parts. Keep in my my busted back panel of my stove has yet to be replaced. We called today and the dishwasher parts are back ordered. You would think that with so many problems with Maytag appliances that they would deliver us a new dishwash... read more

Daphne Siegel's profile image
Daphne Siegel 
recommend  Recommended
4 years ago

Dusty and Stephen installed a new dishwasher fo us today. They were knowledgeable, careful, courteous, and did a great job! 

Tracy Kuttin-Ferguson's profile image
Tracy Kuttin-Ferguson 
recommend  Recommended
4 years ago

Al came out today to repair our dryer. He was so nice and informative, very respectful and accommodating. We forgot to ask about an issue with the washer. We called Al and he added us as his last stop of the day. He came back, talked with us and fixed the problem! What great customer service. We will continue to purchase from Mark's Appliance in the future!! Thank you for hiring great people to represent your company. 

Donald Dickey's profile image
Donald Dickey 
4 years ago

Microwave we had for less than a year stopped working. It was on warranty. 1 month later and we still don’t have a microwave. Lots of passing the buck, little action or cooperation. 

Sheila Sova's profile image
Sheila Sova 
recommend  Recommended
4 years ago

Great work! I had to get a new garbage disposal in a new dishwasher. The two employees that came to put these in we’re very clean-cut and very organized. They did a great job and I was very pleased with my service. Dusty and Jared were awesome. 

Cecilia Sampson's profile image
Cecilia Sampson 
recommend  Recommended
5 years ago

Actually talked to Mark a few days ago. Washer quit working. Today service man named Al came to house. Washer can’t be fixed but Mark and I had a back up plan. New washer being delivered on Friday. Al set it up so we wouldn’t have to leave the house🙂 I am very happy with their extremely high level of customer service. I have been a customer for many years! Thank you to everyone there! 

Isabel Theresa's profile image
Isabel Theresa 
recommend  Recommended
5 years ago

Absolutely would recommend Mark's Appliance. So easy to work with, so timely in setting up appointment to check our fridge, then help us with the purchasing process. Jared and Dusty came in today to install our new one in our house, they were wonderful and efficient taking our old fridge out and bringing our new fridge in. So kind, and helpful in showing me all the features. Wonderful company to support! Thank you Mark's Appliance! 

Frequently asked questions about Mark's Appliance

How is Mark's Appliance rated?

Mark's Appliance has a 5 star rating with 45 reviews. 

When is Mark's Appliance open?

Mark's Appliance is closed now. It will open on Monday at 9:00 a.m. 

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