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103 South Pointe Drive, Edwardsville, IL, 62025, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Did this provider prominently display their diplomas or business license? Definitely! I saw it as soon as I walked in! Was this psychiatrist's staff friendly? Yes
Did you feel like this provider's office was understaffed? Not at all, they had plenty of staff members to help me whenever I needed assistance Is this business handicap-accessible? Yes, it was handicap-accessible Were the waiting room chairs comfortable at this psychiatrist's office? Extremely comfortable; I could have fallen asleep
Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Would you recommend this psychiatrist to others? I Already Have Did this psychiatrist ever condone negative behavior? Not at all. They discouraged negative behaviors and suggested helpful solutions Does this provider have helpful information available online? Yes, they have a great website and are present in many online directories
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. It is obvious that their office is cleaned regularly. It was fantastic.
Were you able to relax during your appointment? Yes, I was completely at ease Did this provider answer all of your questions? Every question I had was answered thoroughly Do you feel that you could have received better service somewhere else? No, I don't think so Did this provider thoroughly explain the risks and benefits of your treatment? Yes, I felt informed when I left Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for
Was this provider's staff friendly? Yes Did this provider seem well-trained and experienced? Yes, they seemed very qualified Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Did you leave the office feeling satisfied with your visit? Yes Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood
Did they follow up with you after your appointment? Yes.
Was it easy to make an appointment with this psychiatrist? No, it took awhile
Did this psychiatrist answer all your questions? Yes Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Did a staff member acknowledge or greet you when you entered? Briefly, but they didn't make an effort to help me Did this provider ever postpone your appointment? Yes, it's usually postponed at least a week Would you recommend this provider to others? Yes
Mark Napier, MD has a 3.2 star rating with 60 reviews.
Mark Napier, MD is closed now. It will open tomorrow at 9:00 a.m.
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