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Mark Christopher Auto Center
- Car Dealers
- Ontario, CA
About this business
Location details
2131 E Convention Center Way SUITE A, Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
This car buying experience ranks right up there with one of the worst I've had in all of my car buying experiences. I had my own financing but was pressured to run my credit in order to "verify my identity." I eventually agreed for a SOFT pull on my credit to verify my identity and I made it very clear that is all I agreed to. I checked my app and Mark ********************** had actually pulled a HARD inquiry. I was livid.I told the salesperson that I was very unhappy and I refused to work with him anymore because that was V... read more
We purchase a lot of automobiles - three in the last two months for example, and we've had a very good rapport with the salespersons at the various dealerships from which we purchase our cars. We purchased a new ***** Bolt from Mark Christopher Auto Center the other night (Feb. 22, ****). First, the good news: The salesperson, ***, was very nice, helpful, and easy to work with. We were almost finished with the deal, and then some man whose name is ****, I believe, comes and sits at the table with us. It became immediately cl... read more
Regrettably, my experience with Mark ********************** *********** particularly their ***************** was disheartening. Entrusted my vehicle on mid December, only receiving it back two weeks later, the prolonged fix time was unacceptable. Working with advisor ***** was challenging due to his lack of responsivenesshe seldom answered calls, was slow in returning messages, and provided sparse updates. Moreover, the exorbitant price for the service amplified my dissatisfaction. Their overall customer service fell short, ... read more
I got totally ripped off .I should have got a quote before they did service
I recently bought a 2021 Chevrolet Silverado. Two days after I purchased the vehicle I had a problem with it. The vehicles door did not close due to a malfunction with the latch. I was stranded at home and unable to head to work. I had to call a tow truck to have the vehicle towed to the dealership. Since I was unable to drive with the door not closing. I believe such a new vehicle should not give me any problems at all, due to it being new. I advised the dealer of my problem and told them I wasn’t happy with my purchase. I ... read more
I'm back and the issues with my vehicle have yet to be corrected. My husband and I have never purchased a Buick before but we are highly disappointed that we did purchase from Mark Christopher. I can't help but feel like it's the color of our skin that we are being treated this way. We have been professional, more than patience but enough is a enough. I have even reached out to GM and their customer service isn't any better. This dealership recommended some protective coating for the car. I didn't want but my husband said we... read more
Business response:
March 11, 2021 Re: Jeannae & Richard B***** Review ID: ****** This Buick Encore was purchased by the client on October 10, 2020. They did purchase Eckbond which is an exterior protectant for her vehicle. October 28, 2020 was the date the vehicle was brought back to the dealership to have the purchased Eckbond installed. Mrs. B***** returned with her vehicle several times for many items that she requested we check. Every complaint that was written up in our service department was repaired or replaced or we could not duplicate... read more
The best dealership purchase I have ever experienced. I purchased a CT6 PLATINUM two days ago. From start to finish, they treated me with courtesy and respect. Satisfied that a fair deal was negotiated, I can fully recommend Mark Christopher Cadillac to my friends.
Bought a 2016 SUV Chevrolet transmission went out 2017
Frequently asked questions about Mark Christopher Auto Center
How is Mark Christopher Auto Center rated?
Mark Christopher Auto Center has a 4 star rating with 2,084 reviews.
When is Mark Christopher Auto Center open?
Mark Christopher Auto Center is closed now. It will open at 9:00 a.m.
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