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Marin Mazda Service
- Auto Repair
- San Rafael, CA
About this business
At Marin Mazda, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We offer Courtesy Shuttle service and Uber options starting at 8:30 AM til 5:00 PM.
Location details
807 Francisco Blvd E, San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I asked about price and condition and received many replies, only one mentioned a possible price and most were simply sales nonsense. I unsubscribed after too much drivel.
Business response:
We appreciate your feedback and apologize if our team did not fully answer your questions.Please give us a call at 415 454-7000 ext #2 and ask for the Sales Manager to get the info you need directly.
I am a serious buyer and not into using clever or deceitful means to obtain or achieve something. I told the seller the asked price was almost $5000 above the market value based both on Kelleybluebook and the cargurus estimate (for an asked price of 22k, this is almost 25% overprice). I positioned my offer on the top of the range given those 2 reliable sources, believing on the words provided by the seller that the car was in excellent condition. I only heard back biased arguments like the color combination was rare (I could... read more
Business response:
Thanks for your interest and offer, very sorry we were not able to reach an agreement on the price.
Got back to me right away. Very nice just went with another car
Business response:
Thanks for giving us an opportunity.Enjoy your new ride.
Tony A. did a great job in working a trade in offer for my 2006 Acura MDX in order for me to purchase the 2013 Audi Q5 Premium Plus. The 2014 Audi Q5 was not correctly advertised and did not include the options I wanted and I was about to head home when I stopped by the other Mazda Marin Store where Tony A. was there to help us out. Great job with no pressure and even got my wife a great Interest rate on a used car !!! I was pretty upset with Marin Mazda for making me come up to see a car that did not have what was advertise... read more
Business response:
Thanks for your feedback and your business.Our apologies regarding the incorrect information in the listing.
They are very good they follow up and respond quickly.
Business response:
Thanks .. we do all we can to make the car shopping experience responsive and transparent
They were friendly but the dealership was cluttered and the cars were dirty and could have used a good washing.
Business response:
Thanks for your feedback. We are pressed for space and organization as business has been very brisk and we have our largest selection ever to manage with a small staff.There is a lot of construction in our neighborhood as well as dirt from the freeway and ash from the fires.Even a rigorous washing schedule is hard pressed to keep up with cars that get dusty in a day.We start construction on our full renovation in early 2019.
Excellent customer service!!
Business response:
Thanks .. we strive to provide outstanding customer service .. So glad we met your expectations.
Lots of follow-up
Business response:
Thanks for your interest and giving us a chance to follow up .. we love that!
Dealer had me waiting for about a hour and they couldn’t find the car turns out it wasn’t even their
Business response:
Very sorry about the inconvenience, but it was much worse for us. We could not find it because it was GONE. We are glad you came to look for the car, because if forced us to realize why we could not find the car - It had been STOLEN the night before... right off the lot. Something like this never happened before and we have 2 locations and a storage lot so it took a while to search them all and finally realize it had been stolen!Our sincere apologies... we did get it back with the engine completely removed - so now it's a to... read more
Frequently asked questions about Marin Mazda Service
How is Marin Mazda Service rated?
Marin Mazda Service has a 4.4 star rating with 242 reviews.
When is Marin Mazda Service open?
Marin Mazda Service is closed now. It will open tomorrow at 8:00 a.m.
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