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Margarita R. Johnston, M.D.
- Healthcare
- Dallas, TX
About this business
Location details
7777 Hill Forest Dr suite c 618, Dallas, TX, 75230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a seasoned Registered Nurse I'm extremely impressed by the kindness and efficiency of the Dr and her wonderful staff It surely doesn't get any better than that in my humble opinion
Business response:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
I arrived on time for my 9:30 a.m. appointment. The receptionist was polite but not welcoming, which has been consistent across my three visits. Each time, the doctor has been behind schedule.At 10:00 a.m., I confirmed I was still in the queue and learned Dr. Johnston was about 35 minutes late—understandable. By 10:30, I requested a refund of my $60 co-pay and canceled. The refund was processed without apology or explanation.Dr. Johnston has been pleasant and seems knowledgeable, though once appeared scattered. My issue is w... read more
Business response:
Thank you for sharing this concern with us. We always strive to create a supportive, caring environment and we appreciate your feedback. We would like to speak with you to make sure we fully understand the situation. Please email us at txofeedback@usoncology.com if you would like to discuss further.
She cares about her patients nd dedicates her time as such. Her skills are unmatched. It’s why other doctors recommend her
I was really worried about the procedure, but it was amazingly uneventful.Dr. Johnston was careful and perfect.Pain free!I couldn't be happier.
Business response:
We appreciate your feedback! It makes us happy to know that you had a positive experience.
The office staff is extremely unorganized. No call backs, takes 2 weeks to get a prescription when your urine test came back positive for bacteria. Office staff was supposed to set up a CT scan, which they never did and then they have me scheduled for an appointment in mid January and I still have not received my CT scan. I called the office and they said you’re not even scheduled for a CT scan. The staff was argumentative wouldn’t let me finish a sentence. If you want a doctor with a good staff, I’d look elsewhere. They hav... read more
My first appointment with Dr Johnston was the last one in the afternoon and she did not rush our visit, but rather took time to explain to me and answer any questions my wife and I had. I have always felt very comfortable with her and believe she truly cares about my medical needs.
Customer Service is horrible. It is impossible to speak to someone by phone. No one returns messages. Constant scheduling mistakes. No apologies made
She or her nurse or her staff never return calls. I saw her in May and have called 2 times per week every week since then and it is now September...no one has returned my call. She said that I needed surgery when I saw her in May.
The wait time was not long at all, and Dr. Johnston was very thorough and knowledgeable! She was friendly and helpful! Highly recommend!!
Frequently asked questions about Margarita R. Johnston, M.D.
How is Margarita R. Johnston, M.D. rated?
Margarita R. Johnston, M.D. has a 4.2 star rating with 182 reviews.
When is Margarita R. Johnston, M.D. open?
Margarita R. Johnston, M.D. is open now. It will close at 5:00 p.m.
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