Main Street Renewal - Atlanta West

Koronda S. 

on Birdeye

a year ago

I think this company Discriminates against Black People I sure was told the house off market now it for rent again what you call that no stars 

zi 5. 

on Birdeye

a year ago

Please read all as the top is just maintenance…Great customer service and very professional from their Maintenance Team ONLY! Worked fast and Did everything I asked and asked if there was anything else I needed looked at . Rep that was sent was Adonis, maintenance definitely deserves a five star rating, but I’m not able to do more than one review per company so I have to do them within this one review with maintenance. I would leave one star or zero for the company itself if possible, but I can’t so here’s the next part of m... read more

Nadja D. 

on Birdeye

a year ago

I live in Rockmart, GA 30153. We have been without heat for 2 going on 3 weeks. A worker came 12/7 and was unable to fix the problem. He informed us that someone would return the following day, No one came. It has been well below 45 degrees for the past three weeks and again I say we have been without heat. Last night the temperature was 28 degrees!! When we call the main number we are not getting any help. The only response we get from "representatives" is someone will contact us about the repair. I am at a lo... read more

Rita B. 

on Birdeye

2 years ago

If I could give this a 0 star, I would. DO NOT RENT from this company. They are terrible with responding to maintenance request. I reported an important and major problem - that is causing water and structure damage to the home - and still no email or response unless I reach out to them. Then all of their responses are scripted. Same message. Don't waste your time, unless you are a mechanic and can fix your own problems. Then you'll have to be concerned about getting charge for fixing it when you move out. Extremely di... read more

denis n. 

on Birdeye

2 years ago

**DO NOT I REPEAT DO NOT RENT WITH THIS COMPANY** ***REPORT TO THE BETTER BUSINESS BUREAU AT ONCE** We were scheduled to move in on July 1st, 2023 which is today. We paid all our fees and made sure to communicate with main street about the home and everything that came with it. We set up all the utilities and made sure that when we moved into the house we would be ready to go. We have a 15th month old so you can only imagine how it is to pack and move from Maryland to Atlanta. The house that we selected was 3689 Winding Tra... read more

Irma S. 

on Birdeye

2 years ago

If I could give Main Street 0 stars I would. Just getting my rental house 6/01/23 & can't get in it because the smart lock is malfunctioning, and there is no manual key. I had so much trouble just to contact someone for three days. When I did get someone they say 6/14/23 maintenance will be out. I paid 3400 to move in and I can't even get in the dang house & have to pay rent to my current landlord because I can't move out. This is the worst experience ever. 

Briyanna C. 

on Birdeye

2 years ago

This is my SECOND review of this "company" or lack thereof and I cannot reiterate enough... AVOID AT ALL COSTS!!!! As I previously posted the communication, or again lack thereof with this company is the WORST I have EVER dealt with. I have literally been waiting OVER A MONTH, for a plumber because my guest bathroom shower/tub has been constantly leaking since I moved in this house, which was about 6.5 months ago and the kitchen sink that has been leaking for over 2 months, waiting for someone to come paint my wall after the... read more

Briyanna C. 

on Birdeye

2 years ago

If I could give this company a NEWGATIVE amount of stars I would. This has literally been the absolute WORST rental company I have EVER dealt with. Maintenance is horrible, company response time is horrible, customer service, well lack there of is HORRIBLE. I have only been in my rental hoe going on 7 months, and since day ONE I have had to have had to have maintenance come out at least once a month. You put in a maintenance request, does not get completed, if it ever does get thoroughly completed for at least 2 to 3 weeks... read more

Keenila J. 

on Birdeye

2 years ago

I wish I could give this company zero stars. This company is not responsive, nor do they follow their own process. I kept hearing it will take 24-48 hours to process my application. However, it was never processed. I went through this 3 times, and still it wasn't completed.