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8805 SW 144th St, Palmetto Bay, FL, 33176, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
A+ all around! The staff is super friendly and professional. Everything is very clean.
Business response:
Thank you for the kind review, Meg! It’s very important to us that all of our patients have the best experience possible and our team definitely helps make that happen. See you next time!
In the midst of this pandemic, they are not allowing 1 parent to go back with their child during their cleaning. All minors, are allowed to have a parent with them no matter what. As long as a parent has their mask on and temperature checked, they should be allowed with their child. no parent should have to sit in the car and wait. Rediculous!!! I called other practices and they allow 1 parent back with their child. I will not be returning to this clinic. CDC guidelines DO NOT say that a parent cannot be with their child. I ... read more
Business response:
We pride ourselves in providing quality customer service. Due to COVID-19, there have been certain limitations placed on our business, and our team has had to adapt to many changes. Please give the Office Manager a call so we can hear more about your experience. Wishing you safety and health in this pandemic.
The are very professional and very caring the all of their patients(kids). My kids and I always have a great experience at Main Street Children’s Dentistry and Orthodontics. I will definitely recommend then to my mommy friends.
have had great experience here for over 10 yrs. was not happy with covid 19 fee charged to have temp taken.
Horribly ran office. The staff is less than pleasant, however the dentist was nice. After my first visit, I get a bill in the mail. I called their office and they explained that they’re having issues with their computer and I should not have received a bill. Nearly two years later, I’m still receiving this bill and call them to get more information. Every time they inform me someone will call me back and I NEVER receive a call back. Then, during the pandemic when their office was closed they called me to reschedule my sons a... read more
Yesterday I had an appointment for my boys cleaning. They are 9 and 4. They told me about the new guidelines which we followed to a “T”. We wore masks, waited outside, our temperature was checked and they asked us questions which all were answered negative. We were not exposed to any COVID situation. They let us in the waiting room and there were another 3 families waiting, all separated. When our turn came they told me I was not allowed to go in with my kids for the treatment, that they should go in by themselves. I told th... read more
Business response:
Gabriela, we pride ourselves in providing quality customer service. Due to COVID-19, there have been certain limitations placed on our business, and our team has had to adapt to many changes. We hope that you will give us another opportunity. We have re-trained and affirmed this safety protocol with each of our team members in the office. Your health and safety is our first priority. Wishing you safety and health in this pandemic.
They have charged me for a office visit that did not happen.. I keep calling and their office manager will not return my calls!!! Worst customer service I have ever experienced!!
I was confirming an apt for my daughter when I was told to “remember to wear a mask” to which I replied I’m not wearing one due to being Asthmatic since childhood. Masks not only induce panic attacks on those who has upper respiratory issues previously but they have been shown to cause hypoxia in the healthy population. I was told I had to wear one as it’s recommended by the CDC. Since when a recommendation from the CDC (which by the way they change their mind daily on any given issue) become a requirement? It’s not. It was ... read more
they were phenomenal with my 8mo old! I was extremely nervous as it was her first appointment, they made me feel much better & the women at the front desk, dental asst were great, and i loved that the dentist himself was singing nursery rhymes while examining her mouth. she didn't make a peep the whole time! & the rubber duck the D.A gave her made her very happy. would reccomend to anyone who asked 😊
Main Street Children's Dentistry of Palmetto Bay has a 4.8 star rating with 1,357 reviews.
Main Street Children's Dentistry of Palmetto Bay is open now. It will close at 5:00 p.m.
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