Mahogany's at the Crowne Plaza's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mahogany's at the Crowne Plaza

3.7

About this business

Location details

401 W Summit Hill Dr, Knoxville, TN, 37902, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7151 reviews
Select a rating
Holland McKnight's profile image
Holland McKnight 
5 years ago

👎👎👎 Jessica at the front desk is extremely rude and unprofessional! Definitely don’t recommend this hotel! I have never dealt with a hotel employee as rude and condescending as Jessica at the crowne plaza in Knoxville. 

Business response:

We’re so sorry to hear about your recent experience with us. We’ll make sure to address the issue you mentioned and we thank you for bringing it to our attention. We hope to have the opportunity to welcome you back to a better stay in the future! 

Alesia Brown's profile image
Alesia Brown 
recommend  Recommended
5 years ago

beautiful hotel. very clean. spacious rooms. very nice staff. 

Business response:

We’re so glad you enjoyed your stay with us! Thank you for your comments. 

Chrystal Reed's profile image
Chrystal Reed 
recommend  Recommended
5 years ago

Great staff, great hotel. 

Evie Franizzi's profile image
Evie Franizzi 
5 years ago

One of your employees is making racist inflammatory remarks on the live broadcast of the George Floyd Funeral. 

Business response:

Thank you for your review. We’re sorry to hear about the recent events you’ve experienced while staying with us, as that certain employee’s behavior is inexcusable. Please note, one employee’s view point does not reflect the entire business. Thank you for letting us know and we hope that you enjoyed the rest of your stay in Knoxville. 

Chris Ranson's profile image
Chris Ranson 
recommend  Recommended
5 years ago

They accommodated us greatly during a challenging time, can’t wait to go back next year! 

Holly Mahan LaBroski's profile image
Holly Mahan LaBroski 
recommend  Recommended
5 years ago

Amazing location - easy walking distance to river & Market Square Downtown. Super friendly staff & very helpful. Being renovated but very low key to guests. 

Faye Fish's profile image
Faye Fish 
recommend  Recommended
5 years ago

Evening was very welcoming and the food and service wonderful 

Harold Schwack's profile image
Harold Schwack 
5 years ago

we made 745 reservations. They did not refill any food. The prime rib was well done. spoke to manager at restaurant to refill some stuff he disappeared after that never to be seen again. fist time I visited never again. sub par 

Al Hensley's profile image
Al Hensley 
5 years ago

Ended out getting the flu ... reservation was booked 60 days advance . Would not give me a refund !! 

Frequently asked questions about Mahogany's at the Crowne Plaza

How is Mahogany's at the Crowne Plaza rated?

Mahogany's at the Crowne Plaza has a 3.7 star rating with 151 reviews. 

When is Mahogany's at the Crowne Plaza open?

Mahogany's at the Crowne Plaza is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com