This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
401 W Summit Hill Dr, Knoxville, TN, 37902, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
👎👎👎 Jessica at the front desk is extremely rude and unprofessional! Definitely don’t recommend this hotel! I have never dealt with a hotel employee as rude and condescending as Jessica at the crowne plaza in Knoxville.
Business response:
We’re so sorry to hear about your recent experience with us. We’ll make sure to address the issue you mentioned and we thank you for bringing it to our attention. We hope to have the opportunity to welcome you back to a better stay in the future!
beautiful hotel. very clean. spacious rooms. very nice staff.
Business response:
We’re so glad you enjoyed your stay with us! Thank you for your comments.
Great staff, great hotel.
One of your employees is making racist inflammatory remarks on the live broadcast of the George Floyd Funeral.
Business response:
Thank you for your review. We’re sorry to hear about the recent events you’ve experienced while staying with us, as that certain employee’s behavior is inexcusable. Please note, one employee’s view point does not reflect the entire business. Thank you for letting us know and we hope that you enjoyed the rest of your stay in Knoxville.
They accommodated us greatly during a challenging time, can’t wait to go back next year!
Amazing location - easy walking distance to river & Market Square Downtown. Super friendly staff & very helpful. Being renovated but very low key to guests.
Evening was very welcoming and the food and service wonderful
we made 745 reservations. They did not refill any food. The prime rib was well done. spoke to manager at restaurant to refill some stuff he disappeared after that never to be seen again. fist time I visited never again. sub par
Ended out getting the flu ... reservation was booked 60 days advance . Would not give me a refund !!
Mahogany's at the Crowne Plaza has a 3.7 star rating with 151 reviews.
Mahogany's at the Crowne Plaza is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com