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Magnolia Trace Apartment Homes

3.2

About this business

Location details

5445 Provine Pl, Alexandria, LA, 71303, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.293 reviews
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Katrina P's profile image
Katrina P 
3 months ago

We lived here for 4 years, and we will surely miss this place—it truly felt like a home away from home. During the first few years, the property was not in great shape due to management issues. However, things significantly improved under the current management team: Belinda Jones (Property Manager), Cherokee Pritchard (Assistant Manager), and Serina Stolmeier (Leasing Consultant). The maintenance team Jared, Josh, Freddie and Bryan has done a great job keeping the property clean and ensuring appliances are well-maintained.... read more

Tony Hernandez's profile image
Tony Hernandez 
a year ago

Took 3 months to repair air conditioning. 4 months to repair dishwasher. Falsely advertises broken hot tubs. Claims to be a gated community, but the gates havent worked for well over a year. Went a full month without trash service at the entire complex. Front office regularly closes during business hours for no reason. Multiple packages have gone missing. Management is incompetent. Several large potholes near the entrance. Easily the worst option in Cenla, especially at their bloated prices. 

Jake Boykin's profile image
Jake Boykin 
a month ago

I was a resident at this complex for two years while working locally as a healthcare professional. The property is one of the nicer-looking apartment communities in the area, but my overall experience was extremely disappointing. The biggest issue was the poor sound insulation between floors. I could hear nearly every movement and noise from the apartment above me, which often made it difficult to relax or sleep in my own home. During my first year, the upstairs apartment was occupied by college students who regularly displ... read more

Calvin Neill's profile image
Calvin Neill 
3 months ago

As far from what I have seen these apartments are by far the nicest in my local area. The community buildings are very neat and decorated. The three ladies that work up front are very knowledgeable and respectful. Their maintenance guys are also very respectful and take care of issues in a timely manner. 

Steven Snow's profile image
Steven Snow 
3 months ago

First of all, in the last year or so, Magnolia Trace has made major improvements on their infrastructure (garbage stalls, swimming pools, fences, yard work). However, the management personnel rank at about a 2 out of ten for their rude and impersonal relationship with their tenants. I feel like the first chance someone gets a chance to find an alternate choice, they will if it hasn’t started already. 

Frequently asked questions about Magnolia Trace Apartment Homes

How is Magnolia Trace Apartment Homes rated?

Magnolia Trace Apartment Homes has a 3.2 star rating with 93 reviews. 

When is Magnolia Trace Apartment Homes open?

Magnolia Trace Apartment Homes is closed now. It will open on Monday at 8:30 a.m. 

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