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Madison Riverwalk
- Apartments
- Winter Springs, FL
About this business
Walk In Closets, Gourmet Kitchen w/ Breakfast Room or Bar, Washer/Dryer Hookups, Laundry Facility, Gated Community, Fitness Center, Swimming Pool(s), Spa/Hot Tub/Sauna, Tennis Court(s)/Basketball Court/Sand Volleyball, Media/Theater Room, Playground, Boat
Location details
990 English Town Ln, Winter Springs, FL, 32708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
DO NOT sign a lease here!!!! I have never written an online review in my life, but this complex has compelled me to do so. Complete scam. I had to call over 50 times in order to get in contact with the office regarding broken AC during the peak summer months! Took 3+ weeks to fix and my energy bill DOUBLED. Roach infested and the whole complex is dingy. Linda Seegard the property manager is disrespectful and unhelpful! Worst year of my life living here! Office staff is awful.
DO NOT SIGN HERE! Our unit had an old broken A/C unit that still has not been replaced and our energy bill is egregiously high becqause of it. Not only did my roommates and I sweat in a hotbox of an apartment this summer but we were also charged insane amounts of money to do so. We were given the run around when speaking to management and no reimbursement or reconciliation even after providing proof of exponential bill increase (400$ for the month of July) and a statement from maintenance and the energy company saying the in... read more
Business response:
Thank you for taking the time to review our community, and I'm very sorry to hear about your experience. I believe that there may have been a miscommunication as there was a resolution we had come to regarding your AC, and we were unaware that you were still experiencing issues pertaining to it! Please contact us at the office at your earliest convenience so that we may ensure that any and all standing concerns are being addressed at promptly as possible for you and your roommates. - Madison Management Team
I used to love living here, unfortunately, Linda the new manager is awful!! She does not know how to communicate with her tenants, is rude and condescending, and unprofessional. Our AC went out and she told us “she hoped we had a fan... maybe that would cool us down”. Additionally, they have placed rat poison traps all over the complex without notifying residents. This is very dangerous to the dogs that live here. I am friends with lots of residents within the complex and all of them have had issues that were handled poorly ... read more
Business response:
Thank you for taking the time to review, Courtney, and allowing us the opportunity to address your concerns. Madison Riverwalk is transitioning through a complex staffing change both in office, and maintenance. We are thrilled to finally have our maintenance team fully staffed, and are still building our office team. Linda was the first on board, and as a result, was solely responsible for handling all in-office resident issues and leasing responsibilities. With this being the Summer season where AC's are working on overdriv... read more
Linda & Erica —Very unprofessional office staff. In the beginning of the application process, the manager/leasing staff called me back to back , even email me about my app in the beginning, until I realized I did not meet some of the requirements for applying. I requested to opt out from the application but after that I never received a call, text, or email explaining the process. Until I called back this morning and the manager try to make it seem like I cannot not read or don’t understand how to apply to an apartment. When... read more
Business response:
Thank you for giving us the opportunity to address your concerns, Britney. I apologize if the application process was unsatisfactory. Applications are processed for screening as soon as the payment of the non-refundable $50 fee is submitted. There is an additional $150 administrative fee as well, but as a convenience to our applicants, we only charge that once the application has been fully approved. We strive to offer outstanding customer service, and are sad to hear that you did not receive just that. We would love to go o... read more
RecommendedMy boyfriend and I have officially been living here for a little over a month now and couldn’t be happier with our move. In the beginning it was extremely difficult for us to find a place that had all the amenities we desired and also within our budget, we both were actively working and to top things off we were currently living at a hotel for a week after moving out of our last place. I was recommended by a friend to check out Madison Riverwalk because she’s heard nothing but great things. I’m forever grateful that I did. M... read more
Business response:
Hi Eleece, It brings us joy knowing our team is providing you with an exceptional living experience. Karolaine plays an integral role on our team and I am happy to hear you experienced that first hand! Should you ever need us, please do not hesitate to contact us! - Eddy Perez.
Wonderful staff and community! Very helpful and professional. Beautiful spacious apartments with tons of amenities. Close and convenient to everything. Love living here!
Beautiful apartments. All Of the staff is amazing and so friendly and courteous. Maintenance staff is fantastic. Jean and his staff always go above and beyond. Thank you!
The staff is always helpful. They are accommodating and timely when it comes to maintence requests. The management team is some of the best we have experienced. Yes, we would recommend this apartment community!
Frequently asked questions about Madison Riverwalk
How is Madison Riverwalk rated?
Madison Riverwalk has a 4.1 star rating with 376 reviews.
When is Madison Riverwalk open?
Madison Riverwalk is closed now. It will open at 9:00 a.m.
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