This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Madera Ford
- Car Dealers
- Madera, CA
About this business
Welcome to Silva Auto Group located in Madera, CA. Silva Auto Group is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you\'ll know our commitment to Customer Service is second to none. We strive to make your experience with Silva Auto Group a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you\'ve come to the right place. Call 888-420-0992 for your No-Obligation Internet Price Quote from our Sales De... read more
Location details
200 S Madera Ave, Madera, CA, 93637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
If I could give a worse rating I would. Some of the worst customer service I’ve ever experienced in my life, completely unprofessional here. Would never recommend you buy a vehicle here. Drove and hour and half to buy a 2023 dodger charger GT from here. Failed to disclose the vehicle had damage until after I bought it. Charged me $300 for a second key fob that I was originally promised before I went out there. Didn’t disclose they didn’t have the second key until after I signed. They apparently couldn’t give me the key that ... read more
Replacement truck on order at another Ford dealer for 3 months. Finally went Madera Ford and had my truck within a week. Mitch Riegelhut went beyond normal service to help me. Great price and fair deal for me. Madera Ford is my Ford dealer from now on. Fair price, worked to help me and now we are friends. Do yourself a favor and shop Madera Ford.
They wanted to see me pre-approval letter first before telling me the OTD price, friendly people but that's it
Did not want to do this, but I’ve been left with no choice. If you trade in a car here you can expect to still be charged for the traded in car because they can’t handle the purchase process from your previous lien holder effectively. You can also expect to be ghosted by the business office, the sales manager, and everyone else you speak to when you call about it. It’s going on 30 days and I’ve gotten nothing from anyone as resolutions go. I guess my only hope is small claims court unless they’re delinquent again, then I’ll ... read more
My husband and I bought a brand new truck here through the sales man David. They never paid off his trade in truck and it’s been so long they already dinged his credit by 50 points!! A bunch of incompetent people. will never recommend or buy another vehicle here. He’s called everyday to try to get this issue resolved before it started affecting his credit and he got zero help. If you want your credit messed with and love awful customer service make sure and shop here.
Frequently asked questions about Madera Ford
How is Madera Ford rated?
Madera Ford has a 4.1 star rating with 978 reviews.
When is Madera Ford open?
Madera Ford is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com