Mackey Auto Group Saratoga Springs's cover image
Claimed

This profile has been claimed by the business owner or representative.

Mackey Auto Group Saratoga Springs

2.8

About this business

Mackey Auto Group in Saratoga Springs NY owns and manages Saratoga Ford, Saratoga Subaru, MAG Chevrolet of Greenwich, and Middlebury Chevrolet. Offering New Vehicle Sales, Factory Parts and Certified Service, along with Mackey New-To-You Guaranteed Pre-Owned Cars. Additional departments include Mackey Commercial, Mackey Vintage and Exotic, and MAG Performance. Owners Chris Mackey, formerly Vice-President of New Country Motor Car Group, and his son Chris Mackey, JR. - are committed to a hands-on approach to managing their dea... read more

Location details

250 Excelsior Ave, Saratoga Springs, NY, 12866, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
2.838 reviews
Select a rating
Nakira Haynes's profile image
Nakira Haynes 
3 months ago

This is far by the worse company I have ever received a car from. Less than 3 weeks I was locked out my car because the key fob died on me twice. I had to pay $100 to get back inside my own car. Then I kept getting a message on the car engine power low. I notified the dealer ship and they told me to bring it to fast lane auto and everything will be covered and I will not have to pay anything. My car was fixed by fast lane auto and now they are telling me I owe them $100.00 and Mackey auto is not paying for it. I am currently... read more

Britney Treese's profile image
Britney Treese 
5 months ago

Made it sound like everything was good, they had me put a $100 "refundable" deposit down on a car to hold it for a week, then the sales person stopped talking. Next day I messaged him and he said their was an issue with my income, he needed more forms( forms I already sent to the email address he provided). Still haven't received my deposit back, still havent heard anything back. 

Daniel Grevely's profile image
Daniel Grevely 
3 months ago

I need an oil change on my F350 king Ranch Tremor so I went to Romeo Ford. They told me to go to this place and I parked in the handicap because I am a disabled veteran and some old Man told me not to park there and go around back like I was the help, He must’ve been fooled by my complexion nonetheless I won’t be taking any of my four other Lincoln and Ford products to this place ever again maybe a bigger dealership can handle the weight and be a little bit more polite to their customers who spend a half million on vehicles. 

Roman Precechtel's profile image
Roman Precechtel 
3 years ago

Hello. I wanna share my great experience buying a car long distance, sight unseen in summer 2021. I was helped by several people from the parts department to service department all the way to the owner of the dealership himself. And I'm very pleased with everything along the way. Car finally arrived in Czech Republic, Europe 3 months later and I could not be more pleased with my purchase. Car was very well presented but I think it's even nicer in person. Truly stunning example. Thank you Mackey Auto Group and you now have a ... read more

Carol Cooper's profile image
Carol Cooper 
2 years ago

Called to have a new ignition key made for my Subaru Forester. I was told it would be a day or two to arrive. Called back on Thursday to get an ETA for the key. Only now was I told I had to prepay for the key. Have now wasted 4 days with no car. When I go to pay I’m expecting to get the key by Monday of the following week. At which time I’m told the key dept is closed until Tuesday. This will make some 10+ days of lost time. Absolutely deplorable service!! I will never use this place again!! 

View all google reviews

Frequently asked questions about Mackey Auto Group Saratoga Springs

How is Mackey Auto Group Saratoga Springs rated?

Mackey Auto Group Saratoga Springs has a 2.8 star rating with 38 reviews. 

When is Mackey Auto Group Saratoga Springs open?

Mackey Auto Group Saratoga Springs is closed now. It will open tomorrow at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com