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600 17th St, Ste 2300, Denver, CO, 80202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I think this company is a joke. I call the number provided from another company and all I get is ringing after you enter the information they want. I don't get a live person to talk to. What kind of business does this to people. I have been trying all morning to try to talk to someone.
If you want to see the definition of company that's extremely difficult to get in contact with and deal with this is the one. I've been calling several times over the last 8 days and It's been the same result. Either nobody picks up, I wont get transferred or they don't return the messages. I have never dealt with any business that ducks and dodges customers like this...
Today I had the pleasure of speaking with Mr.Duddley W***. One of the nicest collection agents out there all while being fair when it comes down to business. It is agents like himself that make business run smoothly. Thank you for all your help. -Alyssa
The representatives of this company are purposefully disingenuous when discussing a case. In trying to resolve an incorrect collections notice they were impossible to contact, did not regularly respond to calls or messages, and purposefully misleading with legal information when attempting to settle the case. All mailings were sent weeks or months late, and made it next to impossible to file appropriate paperwork with the residing court on time. In an attempt to settle, one employee was misleading with information on multipl... read more
i had an account go to collections with Machols and Johannes- i believe in my debts which i did with the law firm. This was 3 years ago. My wife and i went to get a Heloc on our house recently and they had never removed the lien on our property even though we have a satisfaction of judgement, I even have a letter dated June 17, 2014- that's states they will file with clerk and recorder to release the lien. This delayed our closing several weeks and as the other complaints mention the law firm will not return calls or emails.... read more
This company is horribly unprofessional and STOLE money from my bank account. They have a judgement and garnishment order against my father of the same first and last name, yet they drained my bank account. When I called, they asked my social security number to verify my identity, and upon realizing the number didn't match the one they had, they refused to even speak to me. This is absolutely unacceptable. I resolved the money with help from my father through the bank. If this happens again, I will not hesitate to sue this c... read more
This company uses ileagle garnishment practices. They took my money from my disability check which is not garnishable. You will have to contact a lawyer to get your illeagley garnished money back. It is no wonder they have no rating with the BBB.
Business response:
On July 5, 2017 our firm spoke with Mr. R****** and reached an amicable solution. If there is anything further we can do to resolve this matter we encourage Mr. R****** to reach out to us directly.
This business is extremely hard to get in touch with. I've tried the toll free number several times, and then when I tried to submit a letter via their website, an "unknown error" prevented it from going through. This is extremely frustrating! I'm trying to find out what a payoff amount is on my outstanding debt, and they are making it very hard!
Business response:
We apologize for any inconvenience and will reach out to the consumer via telephone.
This company never returns my phone calls and has absolutely horrible customer service. Every time I've called recently I get put on hold and then no one returns to the phone.
Business response:
Machol and Johannes LLC does receive a high volume of calls at certain times, and we do attempt to answer each call as quickly as possible. Alternatively, we invite you to send us a message through our website www.mjfirm.com/Contact.
Machol & Johannes, Llc has a 1.6 star rating with 39 reviews.
Machol & Johannes, Llc is closed now. It will open at 9:00 a.m.
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