Machol & Johannes, Llc

Dayle S 

on BBB

6 years ago

Their rep called me a liar, despite me reading the actual letter he told me didn't exist. I was trying to work out a payment plan and he refused to do anything other than tell me that what was happening (that I had written proof of) wasn't happening. Every time I try to call it's the same thing - every rep there refuses to listen and just wants you off the phone. They are the worse of the worst. They would rather see you bankrupt than actually try to fix your past mistakes. I was literally trying to give him money to take ca... read more

TRACY F 

on BBB

6 years ago

Being in the hospital after 2 strokes I finally have been able to start to walk and talk again. I was garnished 248.00 on my pay check today. Not knowing I owe this debt and not being served paper to court I ve been scratching my head. Though the amount is small it is the principle of the matter. If I had a bad debt I would have gladly paid and finished it. Typical bullies and beating up on folks. As a disabled vet and now 2 strokes behind me I am lucky to be able to work. But with medical bills and many important test yet t... read more

Beverly S 

on BBB

6 years ago

I have never in my life had such a hard time trying to pay someone money. After receiving paperwork in the mail, we went to their online site and filled in info to charge my credit card in three payments. They never charged, sent a letter claiming they were going to take us to court. We called them and after 30 minutes on the phone were told that certain companies they collect for will not take credit cards. Well that was never said or even indicated on website. So we set up automatic withdraw from my account, by emailing pa... read more

Denise G 

on BBB

6 years ago

I had been making payments to this firm monthly like clockwork for over 5 years, when I had to close my checking account due to fraud. I submitted my monthly online payment on January 21, 2019, but accidentally transposed my new checking account number, resulting in that payment being declined. Instead of calling (they have had my phone number for years) or emailing (they have had my email address for years and have notified me via that email address about each payment I have made), they neglected to contact me, and instead ... read more

Chris S 

on BBB

6 years ago

I called in about 2 or 3 weeks ago to pay off my debt. They ensured me it would be closed out bu the time my next payment was due. Come this morning they took another $400. Within a matter of a month they have taken more than $1,000 from my account. I called this morning and they told me "if it gets approved then we'll mail a check and she hung up on me." 

ANDREA 

on BBB

7 years ago

It is impossible to get these jokers on the phone. They don't answer the phone, return calls when you leave a message or respond to email. They don't have a problem taking the arranged payment out of my account. The problem is that it should be almost paid off and I want to confirm that. About to contact the courts. 

elizabeth B 

on BBB

7 years ago

This company collected a garnishment and will not cease collection on the garnishment after it was paid in full, now going on week two of collection illegally. They refuse to send a release of the garnishment to my employer and willfully not respond on the telephone with an honest answer as to why they refuse to stop garnishment. They also are based out of 4209 Montgomery NE, in Albq., NM, they then say I cannot contact them here, only in Denver. Elizabeth B. *********** *** ****** 

Danielle W. 

on BBB

7 years ago

This is a negative review. The debt collector part of this law firm is unorganized and refuses to take fault for actions they do. I have been charged twice for monthly payments more then once after I make the payment and I get no action or help from Gary. The head guy. I have endured bounced check fees that they refuse to take care of because of their irresponsible people. They authorize charges for the wrong amounts after a payment has been made. If i could pay of my bill faster I would to stop dealing with these problems. ... read more

Unhappy client 

on BBB

7 years ago

Had a bill from my ex wife I was paying on the last 5 years . Got it down low enough to make a settlement offer and did which was excepted. I made my final settlement way before deadline for settlement. 2 months later they are back in Superior court for the same issue that I resolved issuing me a bill for the remaining amount that was agreed to be waived in the settlement. Over the past 5 years this co has been not good at returning calls. Not good in following through with the emails I requested. And flat out SHADY on all t... read more