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M & R Sewing and Vacuum

4.2

About this business

Specialties Sales and service of sewing machines and Vacuums. History Established in 1990. Started in 1990 in Beaver Dam WI. Meet the Business Owner Rick B. Business Owner Started repairing sewing machines in 1980. 

Location details

6115 Odana Rd, Madison, WI, 53719, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2106 reviews
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Carolyn Morris's profile image
Carolyn Morris 
recommend  Recommended
4 years ago

Friendly , attentive customer service. Location easy to find. Rick looked at my sewing machine right away, made a quick fix\oil right on the spot, no charge, and I am back sewing masks! 

Jan Hartwig's profile image
Jan Hartwig 
recommend  Recommended
4 years ago

I brought my machine in today thinking I would have to leave it there for a week or two. I needed a rubber stop for the bottom of it, possibly a new foot pedal, and an explanation of what was learned to be static electricity. They fixed it right then and there and I got to bring my machine home right away. That's customer service! Thank you so much! 

JoAnn Grimme Damkoehler's profile image
JoAnn Grimme Damkoehler 
4 years ago

Close during the pandemic to help stop the rising contagion of the virus. 

Roxanna McGuire Weimer's profile image
Roxanna McGuire Weimer 
recommend  Recommended
4 years ago

Needed a manual for an antique sewing machine...got it quick,easy and reasonable !..thanks a bunch ! 

Lorel Marquardt Maple's profile image
Lorel Marquardt Maple 
recommend  Recommended
5 years ago

I took my 10 needle machine to be recalibrated and my single needle embroidery machine to have a chronic foot pedal issue repaired. This was flat out the most professional service I have ever received. Thank you! 

Crys Mongiat's profile image
Crys Mongiat 
recommend  Recommended
5 years ago

I have been buying Babylock machines from Rick over the last 22 years.He always cares about customers. I moved to Atlanta 12 years ago and whenever I visit Madison,(at least once a year) I always make a point of going to his shop. My husband calls him my "Machine Pusher". LOL 

Cheryl Bahls Richardson's profile image
Cheryl Bahls Richardson 
recommend  Recommended
6 years ago

I got a great deal on A Babylock at the Expo today! Thanks for the great deal, feedback on machines, AND community service ( baby locks were used all over the Expo for education and community service ). M&R is a family business and it shows! 5 stars for sure!! 

Karen Tinglev-Hansen's profile image
Karen Tinglev-Hansen 
recommend  Recommended
6 years ago

The folks at M&R Sewing and Vacuum have gone out of their way to be helpful on more than one occasion, even when, to my embarrassment, I was not the easiest of customers. Their work servicing our sewing machines has always been good. 

Pat Schneider's profile image
Pat Schneider 
6 years ago

Although M&R is over 100 miles from my home, because of positive reviews regarding their customer service, I decided to bring my Bernina machines to them. I had an issue with my 740 and I brought it in. One of the woman took the time to look at my machine right then. Resolving the issue with patience, I was able to take my machine home with me the same day. It says a lot when there is such a demand for Rick’s personal touch with machines that he books appointments. This day is the day your machine will be serviced/cleaned. N... read more

Frequently asked questions about M & R Sewing and Vacuum

How is M & R Sewing and Vacuum rated?

M & R Sewing and Vacuum has a 4.2 star rating with 106 reviews. 

When is M & R Sewing and Vacuum open?

M & R Sewing and Vacuum is open now. It will close at 6:00 p.m.  

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