Luxury Motor Club

Mae H 

on BBB

4 months ago

Dealership is dishonest. I emailed and called numerous times about a vehicle before we made the drive. I was told the vehicle is inspected and any issues are fixed. I even asked about crack in the bumper and was assured everything was fixed. The vehicle had a damaged tail light, trim damages and the front bumper needed replaced. The front tires were at the minimum to pass inspection. They were only offering $750 off. The inside has crusted candy on the seat and armrest. When I called I inquired about fees and was told its on... read more

Angie V 

on BBB

a year ago

I do not I DO NOT I REPEAT DO NOT RECOMMEND these ppl. They upsold cars . They dont care about you they care about money only please stay away from this place I regret even dealing with these crooks. Yessina or ******* is at the front desk. I called to ask her where was my registration sticker. She told me someone probably stole it. I told her NOONE stole it . I was informed they sent DMV THE ADDRESS without an apt number and DMV processed it just like that. Crichcarsny and LUXURY MOTOR sent it to me incorrectly and it was s... read more

Jamille A 

on BBB

a year ago

I recently purchased a car from C-Rich, and the service was exceptional. When I booked my appointment, they told me to be prepared to drive off with my dream vehicle, and they made it happen. The dealer was professional, knowledgeable, and made the entire process smooth and enjoyable. Educators, go get your dream car from C-Rich you wont be disappointed! 

Zarif B 

on BBB

a year ago

Worked with ***** a few days ago. Very welcoming and straight to the point. Showcasing cars that were similar to my interest and not just trying to sell every and anything. Definitely looking to work with him and team again in the near future when planning to upgrade and/or trade. 

JONTEE F 

on BBB

a year ago

******,the fiance advisor from luxury motor club/********* sold me a 2022 rt with a bend frame and had me sign a carfax that had a clean record.well I thought it was clean until I pulled my own carfax and found out it has been in a accident which is to unsafe drive.THEN THEY HAD THE ***** TO TELL ME TO DRIVE THE *** TO THE SERVICE CENTER AND DROP IT OFF SO THEY CAN EXPECT THE *** AND THEY WILL SEND ME HOME IN A UBER 3HRS AWAY.NO!!!PUT ONE OF THOSE USED *** *** PLATES ON ONE OF THOSE ***S ON THE *** AND LET ME DRIVE HOME UNTI... read more

JASMINE M 

on BBB

a year ago

HORRIBLE !!!!!!!!!!!!!!!!!!!!! I thought when i went to this dealership i was dealing with genuine sales ppl they tricked me into buying this expensive junk of a car which had severe front end damage a month before i purchased it which the dealer failed to disclose. The accident was in august I brought the car in July . I never buy used cars and this is exactly why but the market is so high on leasing an everything else i figured i'll keep the car for less than a year and sell it and get back into a lease. The finance manage... read more

Andrzej P 

on BBB

a year ago

Very bad dealer place ! Should have listened to the overwhelming bad reviews out there and spared my self the trouble falls hope and wasted time. Where do I begin..we drove from ** to NY to look at the vehicle and see if deal can be made as we were told no sort of discussion or negotiating can be made about car .trade in or even getting financing all in person. Known tactic..Car was ready upfront for us to look at 30 seconds into inspecting it realized hood sound ******* was beaten off and shredded by ****** and left all ove... read more

Jesse R 

on BBB

a year ago

I recently was helped with obtaining a car through Luxury Motor Club. I am extremely satisfied and pleased with the outcome from the dealership. They should serious patience and compassion for the deal. The staff there is really knowledgeable and deserves its credit. 

Jacqueline G 

on BBB

a year ago

Luxury was a top notch showroom experience. I viewed their inventory on line and was impressed. From my email inquiry with ********* to the day of my appointment I was treated with Professionalism and courtesy. LIXURY ??????????******* gets 5??????????Loan ***** 5?????????? I was given detailed information to assist me to make an informed decision. Overall it was a seamless process. I will be back to purchase for my sons graduation gift and make referrals. GO YO LIXURY YOU WILL NOT BE DISAPPOINTED! .