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Luther Westside Volkswagen
- Car Dealers
- St Louis Park, MN
About this business
Location details
2370 MN-100, St Louis Park, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Unbelievable Service Department! I switched over to Herzog Meier VW from Armstrong VW after talking to Kyle. Kyle has been fantastic to work with. The level of customer service is on a whole different level here and the technicians seem far more capable as well. Overall the experience there is great. Armstrong VW is less than 5 miles from my office and I still will continue to work with Kyle and Herzog Meier.
Watch the Service Each time I've had my Volkswagen serviced here I've come away disappointed. In one case because they couldn't fix it, and in two cases because they charged me much more than expected. When coupled with their horribly inconvenient hours, and having to wade through a horde of desperate salesguys I'm really disinclined to come back. Heck, I'll drive all across town just to avoid this place. PROS: Close to home CONS: Pay more than expected, Salesguys are pushy
Quality Customer Service! I feel that Engell Pellumbi went beyond expectations to me when I had my 2006 Passat in for the 40,000 mile checkup. I appreciated being treated like a valued customer.!!! The service was excellent.!!!! I also appreciated the shuttle provided by your company returning me to my home and upon completion of the work picking me up at my home and taking me back to Herzon-Meier to pick up my vehicle. It is certainly a great feeling to know that Herzog-Meier still believes in Quality Customer Service!!!
Worst service department ever, epic fail! Incompetence! Unfortunately we have been using them for several years and keep getting sucked into their horrible service department. The only way to describe it is the snow ball effect. You go in for something and every time it comes out with the problem not rectified and with numerous new problems. So what does a rational person do? Well you back because you paid them $1000 to fix a problem which they conveniently didn't fix. Two weeks ago we actually left HM with a check engine li... read more
Best Dealership Experience Ever! Best experience I've had in a dealership service center! Loved the waiting area and wi-fi - got lots of emails written and sent.
Unsafe service department- don't believe the hype My 2001 VW Jetta has been serviced here a handful of times since relocating to Portland this summer. Initially I came in for a check engine light which turned out to be an exhaust problem. H-M replaced the catalytic converter under extended warranty at no cost and I was very pleased, but they found a few other things that were possibly out of order, the important ones of which I decided to pay to have fixed- this included a tire rotation I could have done myself, but figured ... read more
Herzog-Meier = Dishonesty & FRAUD Iâve had the worst sales and service experience with Herzog-Meier than Iâve had ever in my life before. Not only they sold me a lemon âa bad lemon- that was way overpriced, they messed up the loan application, messed up my social security information and messed up anything that they possibly could. Then when the car started showing problems, they didnât stand behind their promises, they charged me ridiculous amounts of money for repairs that I could only do at Herzog-Meier (lock on t... read more
Evil Clowns - AVOID How long do Herzog-Meier staff spend writing FAKE reviews on how great they are? What a bunch of CLOWNS. Check and see how similar all positive reviews are. This place is the worst place in Portland to buy a car and the worst place to service your car. Everyone there seems to be nice at first. Then they will lie to you, they will steal from you, they will rip you off, they will not respond to the terms you agreed upon, they will not keep their promises. They will screw you, they will screw your car, they ... read more
A+ Buying Experience My wife and would definitely give our experience at Herzog-Meier an A+. Dare I say it, we thoroughly enjoyed our car buying experience. We'll be referring our friends and family to this dealership for their next car purchase.
Frequently asked questions about Luther Westside Volkswagen
How is Luther Westside Volkswagen rated?
Luther Westside Volkswagen has a 4.5 star rating with 2,272 reviews.
When is Luther Westside Volkswagen open?
Luther Westside Volkswagen is open now. It will close at 8:00 p.m.
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