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Luther Brookdale Mazda
- Automotive
- Brooklyn Park, MN
About this business
According to information provided by Luther Brookdale Mazda Mitsubishi, they are a full service and used cars dealer.
Location details
7235 Brooklyn Blvd, Brooklyn Park, MN, 55429, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good contact, helpful staff
Responded fast
Salesman Ross was pushy. Kept telling me another person was looking at the car. He asked me to put down a deposit until I could get there after work, which I did. Got to dealership, car was dirty and had dog hair. Asked if I could take the night to think about it and again he stated that there was someone else interested. All he cared about was the sale, not if I was getting what was right for me. Worst experience ever. I do not recommend.
Business response:
Hi Norma. Thank you for sharing your experience. We are sorry that you felt Ross was pushy. Ross consistently gets positive reviews for how honest, helpful and laid back he is, so I was surprised to see your review. As I looked into it, it's true that Ross suggested you leaving a deposit, and that you did. But not to be pushy, but to give you the opportunity to purchase the vehicle you wanted. We did have someone that purchased the vehicle within minutes of you leaving the dealership. Every used car is unique, and we do sell... read more
Dealer contacted me, but didn't answer the contact questions I inquired about. He basically wanted me to directly contact him for the "sales pitch".
Business response:
Hi Doug. Thank you for sharing your experience. Our goal is always to exceed our guest's expectations, and it looks like we did not do that with you. I reviewed the calls and emails to you, to see if we could answer questions or invite you in for a test drive, but I didn't see a response. We don't have a canned "sales pitch". We try and treat all of our guests as they would like to be treated. That usually means some sort of contact, and some sharing of information, so we make sure that we can address all your needs. Please ... read more
Quick response
Had a nice experience , he explained the car features very well
They were really professional and answered all the questions I had. I left with a nice car that as of right now I feel good about!
Loved Jody and how he helped me!
Great
Frequently asked questions about Luther Brookdale Mazda
How is Luther Brookdale Mazda rated?
Luther Brookdale Mazda has a 4.1 star rating with 63 reviews.
When is Luther Brookdale Mazda open?
Luther Brookdale Mazda is open now. It will close at 9:00 p.m.
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