This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lucas Tire & Autocare
- Tires
- Chicago, IL
About this business
Lucas Tire & Auto Care is a full service auto repair center that specializes in providing quality tires for your car or truck. Our services include suspension, brakes, alignment, engine diagnostics, mufflers, cooling system maintenance, oil changes, batteries, tire rotation, and wheel balancing. Our goal is to make your experience better. Lucas Tire & Auto Care is not a national chain, but we believe a small locally owned business run by family members can provide superior products and services at a fair price, honestly and ... read more
Location details
3501 N Western Ave, Chicago, IL, 60618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Lucas Tire -Great Service – I have had two service experiences at Lucas. Most recenlty I had a some work done and new tires on a 1999 Pathfinder. I have found Lucas Tire to be very helpful, courteous, senstive about cost, and trustworthy. They take time to discuss what is needed and why. For example I needed new shocks but upon examination they found I only needed two. I asked for a tune up but they said I was ok with my plugs and wires for a few months since the expense of teh other items was high. They also repaired a dama... read more
RESPONSE TO MR. CIZEK'S REVIEW AKA MONTAQUE27 – hello, my name is ryan and i am an a.s.e. certified technician with 10 years of experience and i am writing this review in response to montaque27 review. i am the technician who worked on mr. cizek's vehicle and i am disgusted at this misinformation presented in his review. i am writing this so people can get the whole story. to begin, mr. cizek brought his vehicle into lucas tires on january 9th 2008 with the complaint of the engine running rough and the check engine light on.... read more
Friendly and professional – I've been a customer for quite some time, as I used to live near the store, and everyone has always been professional and courteous. You may have to wait for your oil change or tire rotation-as they're always pretty busy, especially on the weekends. I've got no complaints regarding new tires or repairs. There was one experience, though....the mechanic accidentally left his wrench on my front passenger seat. Horrors!So I turned around and brought it back. They were very thankful and apologetic. Ver... read more
No question the worst service experience of my life – I had some work done to my car at Lucas Tire and Auto. I dropped my car off and they called me with the diagnostics and estimate. They described around $1050 worth of repairs that should be done to my car. I had most of the work done ($800) leaving filters and 1 small part. The check engine light was still on which I anticipated. I took the car back there a couple weeks later to get the other part replaced and to essentially turn the light off which the technician said wo... read more
Horrible experience, untrustworthy, don't go there – i called several places looking for a specific type of tire, i called lucas tire and the owner seemed very helpful over the phone, even though they didn't carry exactly what i was looking for, i decided to go ahead purchased four new tires, this was about a year and a half ago, recently my tire started to slowly leak air, so i took it to another shop (the reason i didn't go back to Lucas will become obvious later in this tale). I thought the seal on this tire had been brok... read more
Horrible experience...don't waste your time or money – I took my car in for a tune-up, attracted to the place by their website...they seemed to be a great family business and I wanted to support a local, non-chain business. When I got there, I was inititally helped by the owner, a very nice older man. At some point, his daughter took over my transaction. She explained to me that I would need about $1200 worth of work on it if I had any intention "on keeping my car more than a few thousand more miles." I told her I only wante... read more
Horrible service, lying, inadequecy...need I continue? – So I took a trip down to chicago for a few days, I'm from MN. As I'm leaving town my car jerks, and all my dash lights come on. Broken Timing belt. So I pull over in to a nearby strip mall parking lot. I get a phone book and call the first name I find for towing, which happens to be Lucas Tire and Auto (this was mistake number one though I could hardly know it then.) So Guy shows up hooks me up and we go to lucas, which turns out to be a block away, maybe less. He then... read more
WORST mechanic experience in my life – DO NOT take your car to Lucas!!! I had to wait there for 45 minutes while the impolite manager was smoking cigarettes in the back yelling on the phone. Talk about unprofessional!!! So I struck the curb and took my car in for an alignment. They took it to the back, came back to me within 3 minutes and said, "theres more damage than an alignment can fix." So they charged me $25.00 for the "inspection" and told me to bring it back after they order the parts. Instead, I took it to another m... read more
Very Knowledgeable and Honest Mechanics! – I have been using their services since I moved to Chicago in August 2006. They are great mechanics! The quality of their service is very high (they do everything quickly and tell you all the info), and although, they could seem a little rough around the edges (in the area of speaking manners), I still like working with them! They are MECHANICS for crying out loud! What do you expect? :-D They are supposed to be able to fix a car - fix it well, quickly, and at a fair price...and they... read more
Frequently asked questions about Lucas Tire & Autocare
How is Lucas Tire & Autocare rated?
Lucas Tire & Autocare has a 4.3 star rating with 1,294 reviews.
When is Lucas Tire & Autocare open?
Lucas Tire & Autocare is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com