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Lowe's Home Improvement

4.1

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

111 Davidson Avenue, Mount Vernon, IL, 62864, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,408 reviews
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Hayley N Jeremie Moon's profile image
Hayley N Jeremie Moon 
recommend  Recommended
4 years ago

I would like to thank Paul at Mount Vernon Lowe’s for all of his help. He is the most helpful employee that has ever helped me there. He ordered some furnace filters for me and was very informative and knew exactly what I needed. Thank you Paul for all your help and Lowe’s is very lucky to have you! 

Sonya Doerr's profile image
Sonya Doerr 
recommend  Recommended
4 years ago

I came into this location to purchase a storage cabinet. Without boring people with specifics, I felt unable to get the help I needed to lift the cabinet onto a cart, 3 female workers did come but the 174 lb cabinet was hard to get pulled out. Then after 2 calls be the cashier, no one came to help load the cabinet. I was heading to customer service to complain and I recruited someone after he finished helping another customer. I then went to discuss my displeasure with the manager. I was very impressed by his response to my ... read more

Mark Donaldson's profile image
Mark Donaldson 
recommend  Recommended
4 years ago

Very friendly help and a nice clean store 

Bill Shollenberger's profile image
Bill Shollenberger 
4 years ago

I normally shop Lowe's first, so I went this morning for materials to build a small 8'x8' deck, but it seems they are out of wood. I just shut my mouth and walked out when I was told that they don't have 4x4x8s or 2x6x8s; which were the first 2 items on my list. 

Shannon Yates Graham's profile image
Shannon Yates Graham 
recommend  Recommended
4 years ago

Went to get materials for a raised flower bed today and Randal was very helpful. He made it an easy and quick trip. Also, seemed to be a veteran, so thank you Randal for your service at your job and your service to our country! 

Sarah Cobb's profile image
Sarah Cobb 
4 years ago

Ordered some lumber online for pickup. Got home and 37 boards were the wrong size. Called the store, said they would have the right boards ready for exchange. No apology. Got to the store, not only did customer service not know about the boards so they weren't ready, they also did not apologize. Over all I spoke with 3 of your associates and none of them apologized for the mix up or the inconvenience of having to return to the store. We don't live just around the corner, it wasn't a quick run back into town. Improve your cus... read more

Martin L Mears's profile image
Martin L Mears 
4 years ago

I wanted some inexpensive outdoor carpet to lay on the ground while I work on my vehicle. Your Mount Vernon Illinois store listed some for 18c per square foot on clearance (item 894352). I went in last Friday but it was gone. Emp said it hasn't been in stock for days and tried to sell me something else. This is STILL listed as in stock at that store. Why? I asked a manager who told me there was nothing wrong going on. Sounds like the classic bait-and-switch to me. I drove 60 miles (round trip) to get absolutely nothing. I am... read more

Jeremy Kollak's profile image
Jeremy Kollak 
5 years ago

They dont hire people with criminal backgrounds... even when they say they go back 7 years... their loss not mine... guess they dont want someone to work.. 

Chelsea Rae's profile image
Chelsea Rae 
5 years ago

I wish we could give stars as opposed to “recommend” or “not recommend” as I hate to punish a whole company because of one garbage employee, but I cannot believe the amount of disrespect my family has faced from a delivery man named Pete over the past couple days. He has done nothing but insult our new home, badmouth his coworker, and backtalk my mother-in-law like some hateful teenager to the point of TEARS. We are beside ourselves, I cannot fathom how this “man” has worked in the service industry for this long. He should b... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,408 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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