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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Athens, OH Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

983 E State St, Athens, OH, 45701, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,187 reviews
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Pj Hill's profile image
Pj Hill 
4 years ago

Bought a new grill on Sunday was told it would be put together on Thursday. I arrive Thursday to pick up and it's still up on the shelf . No attempt to put it together. Was told it would take 24 to 48 hrs to assemble. I said give me the product I'll do it myself. All they could say is there sorry. Poor management. 

Brian Jones's profile image
Brian Jones 
4 years ago

Worst service I have ever had, will not recommend anyone spending money here!!!! Service an warranty are nothing more then a joke 

Brandy Gilbert's profile image
Brandy Gilbert 
5 years ago

I ordered a washer and dryer online from Athens Lowe's That was ordered on 6-16 and was supposed to be delivered on 7-4, they canceled that order all together and I called and was on hold for half an hour and they told me they couldn’t tell me why it was canceled, then the money was pending on it for a week. Reordered the order and just put it for pickup and they called and said they had to cancel the dryer but then called back and said the dryer was there and that it was ready for pickup, went to pick it up on 7-6 and they ... read more

Alaina Rochelle's profile image
Alaina Rochelle 
5 years ago

The worst customer service in the entire world. Associates are rude and not on the same page. 

Annette Windon's profile image
Annette Windon 
5 years ago

I ordered a dryer online from Athens Lowe's That was supposed to be delivered on 6-15. Received a phone call from Lowe's South Point stating the only one they had was damaged do I want that? That order was canceled and I traveled to Lowe's in Athens and ordered a dryer in person that I paid to have delivered on 6-21 which was not delivered. Set up a new delivery date and it was supposed to be delivered today 6/23 between 1:30 and 5:30. 6:30 rolls around no delivery so we call after multiple attempts at calling still no answe... read more

Susan Gretz's profile image
Susan Gretz 
5 years ago

At one point in time I did. all up until a friend of mine, who is an officer of the law was shopping there and noticed all of the law enforcement flags was removed. It looks like a lot of people I know and others included are now taking their business elsewhere. Way to go Lowe's!! Being divided is part of this problem. 

Keith Matthews's profile image
Keith Matthews 
recommend  Recommended
5 years ago

This was so cool to see glad to see Lowe’s takes care of our veterans 

Glenn Kelley's profile image
Glenn Kelley 
5 years ago

management here hate police. I've stopped buying from this location. gone to parkersburg to home depot instead. management suck. 

Jeff Sparks's profile image
Jeff Sparks 
5 years ago

lowes athens ohio really should limit the number of carts they allow employees to use at a time to prep for next day deliveries. I went in to pick up some plywood and there was 2 carts outside. ALL the rest of the plywood carts were covered with lumber that was tagged for delivery. then the sales rep tells me, we didn't have a cart guy to bring in carts when there were 4 employees standing in a small circle talking and spread like roaches when I walked up. so I got my own cart from the parking lot. where is my employee disco... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,187 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 8:00 p.m.  

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