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Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Highland, NY Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

650 NY-299, Highland, NY, 12528, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.11,030 reviews
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Tina Roy Lindhe's profile image
Tina Roy Lindhe 
4 years ago

I ordered a stove more than 30 days and still waiting sent 4 emails and phoned customer service via the 800-number and after 48 minutes on hold I hung up I still don’t have my stuff and no one will answer my emails and I don’t have all day to sit on the phone as I work all day I wish somebody would message me back or read the Facebook private message I sent so that we could discuss this issue I haven’t had a stove in my house for three months. So upset and I’m getting ready to take further action. 

Kathryn Ahrens-d'Aragona's profile image
Kathryn Ahrens-d'Aragona 
5 years ago
Kathryn Ahrens-d'Aragona's profile image
Kathryn Ahrens-d'Aragona 
5 years ago

Purchased a bathroom with installation back in July 2018. Contractors that they sent out to do the job were horrible, made many errors with shoddy work. Still waiting for a new tub and shower surround to arrive due to they installed the tub improperly. Also the contractors, Installation Standards, they hired broke my window and I had to pay to replace it. Have been going back-and-forth with Jeremy St. John from Lowe’s headquarters about getting reimbursed for the window. Apparently it takes many months for them to figure out... read more

Lisa Murphy's profile image
Lisa Murphy 
5 years ago

There were 5 people up front 1 register open, which was fine because I walked out. 3 employees up front playing pokemon. I am completely renovating a bathroom needed help had questions, no one in that department. On to Home Depot thanks for no customer service. 

DQ Dory's profile image
DQ Dory 
5 years ago

While shopping at Lowe’s in Highland I had my faith in humanity restored today. While shopping for the remaining supplies needed to button up C’s Eagle Scout, an elderly gentleman saw we we’re trying to figure out the best way to do things. He offered his input and wisdom to make the project more cost effective and a bit simpler. As he left, he tuned around reached into his pocket and pulled out some cash for a donation towards C’s project. The man gave me a wink and told C to pass it forward. He said “ my grandson is in the... read more

Phil Rutulante's profile image
Phil Rutulante 
5 years ago

Manage the store better and hire people that aren't miserable and clueless. You employ the walking dead there! Management sucks. 

Jonathan Ogasian's profile image
Jonathan Ogasian 
6 years ago

Just needed some plywood cut. Waited 20 minutes for the lady at the front to find someone due to no one answering the bell by the saw. Then she tells me the guy said he’s “too busy”. it’s a Thursday night at 6pm... there was a total of like 5 people walking around shopping. This was my 3rd bad experience at this store. Will not go here anymore. 

Nicholas d'Aragona's profile image
Nicholas d'Aragona 
6 years ago

https://www.facebook.com/1051622662/posts/10215061272619183/ 

Ian Alexander Nelson's profile image
Ian Alexander Nelson 
6 years ago

Yeah check out the public restroom,...nuff said. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,030 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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