Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

4.2

About this business

Lowe's® stores carry over 20 product categories ranging from flooring, appliances, and tools to paint, lumber, and nursery products. Lowe's® also carries the world's leading brands including Whirlpool, Samsung, John Deere, and Porter-Cable. With order 40,000 products in stock and more than 500,000 products available by special order, Lowe's® has been helping customers improve the places they call home for more than 60 years. 

Location details

1592 Martin Luther King Blvd, Houma, LA, 70360, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.21,697 reviews
Select a rating
Robert Botts's profile image
Robert Botts 
4 years ago

I went looking for help replacing my window shutters however no one came to help after several attempts by customer service to get someone to the area. I walked over to area to see if someone was available but no luck. I go back to the service desk and she did wax apologize. The store wasn’t busy. Terrible service 

Kristie Michelle Moak's profile image
Kristie Michelle Moak 
4 years ago

Terrible organizational skills, even worse customer service, and a manager with a laissez faire attitude to boot! Stick to Home Depot so you can get back to work on schedule. 

Sandy Boudreaux Ledet's profile image
Sandy Boudreaux Ledet 
4 years ago

I had bought a portable Ac unit of which it wasn’t cheap only had it 3 months and something went wrong so I wanted to exchange it with a receipt and they wouldn’t do it cause it was over 30 days I will not shop there again. 

Allen Robertson's profile image
Allen Robertson 
4 years ago

Made we wait for hours while they tried to find a countertop I ordered and was told it was in. I had to keep going to counter and asking if anybody is even looking for it. This happens every time we order stuff from Lowes. Countertop, bathtub, shower surround, light switch covers, toilet, just in the last 3-months and same thing every single time. This was the last time. We are done with Lowes. ☹️ 

Alexandria Lauren Peckey's profile image
Alexandria Lauren Peckey 
4 years ago

I ordered a washer and two days before I was supposed to have it delivered they informed me that they accidentally over sold my washer. They told me they would deliver me a different one on Friday or Saturday. I call to check up on what date they were coming and I was told I wouldn’t have it until Tuesday because they had too many things to deliver that day. I was pretty understanding, but I feel that my order should have been a priority. I have been without a washer for a month, waiting on this delivery. It’s hard taking my... read more

Meagan Ward's profile image
Meagan Ward 
4 years ago

I will never visit the store as long as they keep racist like Brandi Boudreaux on staff. I will equally be contacting corporate. 

Chris Opal DeJean's profile image
Chris Opal DeJean 
5 years ago

I am sharing for my cousin because she probably will not. Since everyone else rants let me do my first one...... Lowe’s will not get any of my business EVER again. No I shouldn’t be out but moving into a new house in a time like this well we need things.. Jessie Guidry Jr. And I walk up to go in along with another couple. Well they went in and he stopped us telling us only one person per household!! BS BS BS!! I said give me the keys and you go in with the couple that just went in ahead of us. Sitting an waiting on Jessie an... read more

Bobby Hernandez's profile image
Bobby Hernandez 
recommend  Recommended
5 years ago

Got there 5 minutes to closing, had trouble with my bank card. Bank put a fraud check now who would order an umbrella style clothes line to go with a new washing machine? Now that is suspicious. But was able to straighten with some quick calls. Lowe’s customer service was patient and courteous and got my appliance loaded staying a little over so I didn’t make the hour drive for nothing. Thanks Lowe’s 

Sherri Ballard Roach's profile image
Sherri Ballard Roach 
5 years ago

I love Lowe’s and am a frequent shopper but I do have to say that your self checkout system is one of the most annoying systems I’ve ever encountered. It never fails that I will need assistance from an employee at a minimum 2 times. It’s ridiculous! Please either upgrade your system or hire more cashiers. Customers should not leave your store with elevated blood pressure! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 1,697 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com