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Lowe's Home Improvement

3.9

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

3601 Crater Lake Hwy, Medford, OR, 97504, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
3.92,710 reviews
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Kit Ellingson's profile image
Kit Ellingson 
8 years ago

Very nice, awesome help, total gentlemen!! Never shopping home depot again! 

Ruth Ainsley's profile image
Ruth Ainsley 
8 years ago

The Medford, Oregon store may have decent price/products but horrible sales. People don't know the products (How is this refrigerator different from that one) and they rarely answer the phone when you call in for more info. I called four times today and let the phone ring 36 times on one call. No answer. All customer service can do is reconnect to the appliance department. No help at all. When you come in, people from other departments have to help in the appliance department and they know even less. They need product traini... read more

Valarae Stinson McArthur's profile image
Valarae Stinson McArthur 
8 years ago

Went to the Medford location in Oregon. It was very busy on a Saturday. Every staff member we spoke to knew Aisle numbers to find items, or helped us to find what was on our list. We are doing bath remodels and had specific item numbers and we found most everything or were helped in finding everything. Some prices came up wrong in register, they made it right, and when two items were charged wrong price and we had to go to customer service those guys went above and beyond to make it right. wish competitors would take a page ... read more

Sara Urban's profile image
Sara Urban 
9 years ago

I was very disappointed in the customer service. Extremely rude emoloyees can't be bothered from their personal business to help customers. Very dissatisfied with the overall experience. 

Jacob Jordan's profile image
Jacob Jordan 
9 years ago

What a sh!t show. 45 minutes to get a gallon of paint and only one person checking people out. Heading to Home Depot from now on. 

Kristi Bonham's profile image
Kristi Bonham 
9 years ago

VERY disappointed with LOWES!! I purchased a new washer/dryer set from the Medford Lowes over a week ago and have still not been contacted by them to schedule a delivery date. They advertise Next Day delivery Guaranteed. I called the store today and was transferred 7 TIMES! The ASM there told me that I could load my old washer up and bring it to the store to drop it off if I wanted to come and pick up the new set.... Uh No! If I wanted to pick it up myself I wouldn't have ordered them to be delivered! I am so frustrated with... read more

Tom Ogle's profile image
Tom Ogle 
10 years ago

Bought a Whirlpool hot water heater. Turns out to be bad from stock. Lowe's wouldn't stand behind there product. We had purchased the product less than 24 hours prior. Only help came from Whirlpool. Four phone calls over a hour on the phone. Had to get a return authorization number. Lowe's sucks. Fred the manager is a asshole. - stars on this review 

Garrett Hampson's profile image
Garrett Hampson 
10 years ago

Customer service is poor. It's better to just find what you need on your own. The employees don't seem to want to help you, rather they woulf prefer to avoid you 

Alberta Esquibel-Villa's profile image
Alberta Esquibel-Villa 
11 years ago

I'M HERE TO PICK UP MY WATER HEATER AND IT MAGICALLY RAN AWAY! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 2,710 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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