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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Hilliard, OH Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

3600 Park Mill Run Dr, Hilliard, OH, 43026, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,283 reviews
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Greta Wyrick's profile image
Greta Wyrick 
4 years ago

I ordered a stove on June 22. Had to wait five weeks for it, even though I was told it would be three weeks. Finally got an automated phone call that it would be delivered July 30, between 3 pm and 7 p.m. I waited and waited, the delivery did not happen, I was very upset, I made several phone calls, finally spoke to a manager, who told me he would get back to me in the morning. He did not. I got another phone call, automated again, two days later, August 1. Delivery would be that day. Again it did not happen. I called the st... read more

Carlo Vannoy's profile image
Carlo Vannoy 
4 years ago

I called them at 3:00 pm for a delivery. they said bring it on in. there truck driver told me w here to park and unstrap. he would be right up to unload me. needless to say I wasn't very happy with there service. I got unloaded at 8:00 pm. I have just so much time for allows me to work.2 hours from home. my 14 hour clock run out 45 minutes away. I don't know anything about service on other side and probably will not find out 

Chelsea Veronica's profile image
Chelsea Veronica 
4 years ago

THE WORST CUSTOMER SERVICE EVER!!!! When I originally bought my new (basic white model cheap whirlpool) refrigerator; I should have known from the start it was going to be a bad experience. The employee was so rude and condescending and incredibly unhelpful! Then I found out that this refrigerator is “special” and won’t be delivered until August; which had I known that I wouldn’t have bought the refrigerator in the first place! THEN, much to my surprise they called me last week (which was much sooner than expected) to set up... read more

John Kristofeld's profile image
John Kristofeld 
recommend  Recommended
4 years ago

Very helpful so glad I went to you to get my premium brown mulch will be back the two people loaded it into my car ! Thank You 👍 

Kenrick Elliott's profile image
Kenrick Elliott 
4 years ago

Horrible customer support , will take over 1000 dollars of my money but won’t give me any customer support, I’ll stick to other retailers from now on. 

Jill Bandy's profile image
Jill Bandy 
recommend  Recommended
4 years ago

I had a great time experience!! I called because my order would not go through. Toniann 👍👍 I guess was the girl I spoke with! Very helpful even though they do t usually take a phone order. With lines outside the door! When I explained my problem she immediately took care of me!!! 👍👍👍👍👍😁😁 

Melissa Miller-Cullum's profile image
Melissa Miller-Cullum 
5 years ago

A big THANK YOU to Austin! He went above and beyond for us. My family and I really appreciate you, total lifesaver today. Thank You! 

Mary Ann McEwen Fish's profile image
Mary Ann McEwen Fish 
5 years ago

My husband and I ordered a washer Friday 12/20/19 we were told delivery Sunday 12/22/19. Expect a call Saturday for delivery time Sunday. Saturday came and went no call. I called today Sunday 12/22/19 I find out the washer was on the list for delivery to the store. I ask can I come to the store and pick up? No I can’t because deliveries are only made to the store on Monday and Wednesday’s. Knowing all this it could be next Monday 12/30/19 before my order came in due to Christmas. I canceled the order and will never order an ... read more

Dan Pendell's profile image
Dan Pendell 
6 years ago

Close by. Huge variety of home improvement items, appliances, garden department. Nice people b 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,283 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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