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Lowe's Home Improvement
- Home Improvements
- Danvers, MA
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Danvers, MA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
153 Andover St, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
I purchased a new refrigerator that was delivered on July 13th. Shortly after workers left I discovered that the fridge was not leveled, it was tilted forward. After multiple attempts to speak to somebody I was forced to go directly to the store to tell someone about this problem. Kevin made arrangement to have someone come to level the fridge, but they claim there's no way to do so other than putting a piece of wood under the fridge. Being unhappy with this solution, I carefully read the manual that came with the fridge and... read more
I've been trying to reach the Danvers MA location by phone for over 30 minutes. No matter what you select in the menu of 4000 options, the phone rings about 30 times and then loops you back to the beginning and starts all over again. I then tried the Customer Service number which sounds like it's connecting to the other side of the planet. The only thing I could make out is how they were so busy that the wait would be really long... Horrible customer service all around!!
RecommendedOrder # 702354575 LOWE'S OF DANVERS, MA. Store #: 1094 153 ANDOVER STREET DANVERS, MA 01923 Yesterday I ordered Bathtub and shower door online and to use their rental truck pick up there is nothing available I reach the customer service desk Barbra , I explained her my situation , she set the delivery for this Friday, thank you for the help Barbra This is not the first time I got helped, I enjoy the customer service
Been here for 2 hours trying to buy a washer. Nobody knows ANYTHING about the lease to own program that advertised all over the store. Rude employees especially in appliance. ALSO, next to nothing in stock. To Home Depot I go.
everything to do with home Improvement
Can someone please provide a phone number that I can call you at? For days now we can not get anyone on the phone regarding an appliance delivery. We purchased an entire kitchen and are having delivery issues. This is unacceptable.
Just an FYI, Lowe’s in Danvers doesn’t have curbside pick-up. Website says it does, but store manager stopped it. They also don’t differentiate lines for orders ready for p/u versus folks shopping. Not very efficient.
NEVER buy an appliance from Lowe’s. I purchased a refrigerator from them last year that arrived cosmetically damaged. The delivery ppl said they’d order new door handles because the ones that came were badly scratched, they never did. Went to the store and talked to the appliance people who said to talk to the service department. I left multiple messages at the service department and no one ever called me back. So I went back to the store, who told me to call the service department. Lather, rinse,repeat. I finally gave up. S... read more
We ordered storm doors and paid to have them installed. Their installer has promised me twice that he works call me later in the day and he hasn’t. I just called the store and was put on hold for close to 10 minutes. When the operator picked up to find out why I was on hold, I explained. She replied, “No one is in millwork until 3.” She was the one who put me on hold! When I asked how many people were there, she hung up on me. Who ARE these people?
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 3.8 star rating with 1,170 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open at 6:00 a.m.
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