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Lowe's Home Improvement

3.6

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes... read more

Location details

6750 Richmond Hwy, Hayfield, VA, 22306, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.61,423 reviews
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Jenn Holmquist's profile image
Jenn Holmquist 
8 years ago

I ordered a smoker for my husband for Christmas. They kept rescheduling the delivery saying it was in stock and then magically it wasn't each time. They ended up giving me the display and the woman in shipping dept was super rude and awful. She ended up somehow putting the wrong address in the system. And I was Yelled at by the delivery drivers for not being outside when they were at the wrong address. Needless to say I won't be going to lowes anymore. They ruined the Christmas surprise for my husband and made me take off wo... read more

Kay El Gee's profile image
Kay El Gee 
8 years ago

We thought we'd give Lowe's a try instead of our usual retailer and boy, are we sorry we did. Pressed for time, we purchased fully assembled in stock cabinets online in early November. Lowe's promised delivery to the store with eight days, after which the store would deliver to us. This was before Thanksgiving and we were looking to complete a minor kitchen remodel before having 10 people over for the holiday. It's the last day of the month now and our kitchen is still incomplete, thanks to Lowe's. Not grateful for them. Not... read more

John Eck's profile image
John Eck 
8 years ago

Worst customer service ever. Won't send a technician out to fix a refrigerator that is under warranty. If you care about customer service go elsewhere. 

Matthew David Martin's profile image
Matthew David Martin 
9 years ago

Ordered a grill online and had it shipped to the Lowe's Home Improvement in Alexandria, VA. The box weighs 140 lbs. Store personnel loaded it into our car for my wife who went to pick it up. We get it home, unload it and find a 6"x4" hole in the box (very obvious) with the product damaged inside. There is NO WAY store personnel didn't see this hole. In fact, the tape on the top of the box was cut open, so I'm fairly sure someone saw the hole, opened the box, saw the damaged product and said, "Oh, well...." Now I have to load... read more

Nelson Irizarry's profile image
Nelson Irizarry 
9 years ago
Monica Gomez's profile image
Monica Gomez 
9 years ago
Teena Fervent Prayer Leech's profile image
Teena Fervent Prayer Leech 
9 years ago

I work here and it's the best store ever. It's diversity blends in the community and it makes a great place to work. 

John Norman's profile image
John Norman 
9 years ago
Rick Basham's profile image
Rick Basham 
9 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.6 star rating with 1,423 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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