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Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local West Des Moines, IA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

450 S Jordan Creek Pkwy, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,180 reviews
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Chad Miller's profile image
Chad Miller 
recommend  Recommended
4 years ago

I had the most amazing experience yesterday. I stopped in to check out the Pit Boss combination smoker/grill. Its a big boy and knew my only chance getting it home in our pathfinder was if it was un-assembled. After spending probably 15 minutes standing around waiting for a staff member to come to my aid, up walked Alekx (forgive the spelling). She was an incredible breath of fresh air and was so incredibly helpful. After locating the correct grill in storage, they only had assembled units which made my heart sink, because I... read more

Kristin Smith's profile image
Kristin Smith 
4 years ago

Husband and I bought 2 different patio sets. The first one had 2 defective pieces and a missing piece all together. We brought the 2 defective pieces to swap out as we live an hr drive away. They would not do anything without us returning the whole set and taking the display which was all scratched up. We just wanted 2 pieces off the display as they did not have anything else available. They refused again without returning the whole set. The other set we bought had 1 out of 2 of the chairs broken. Will definitely not shop he... read more

Jo Kline's profile image
Jo Kline 
recommend  Recommended
4 years ago

I happened to be there yesterday while the staff was having their morning meeting. They were sharing feedback. It made me realize how overdue this comment is: Thanks to everyone at the Jordan Creek Lowe's for being helpful and cheerful and, most of all, for being there! 

Terri Sue Murphy Walker's profile image
Terri Sue Murphy Walker 
recommend  Recommended
4 years ago

love the great employees Kate & Matt in the garden center. They were very helpful today. 

Simeon Lang's profile image
Simeon Lang 
5 years ago

Purchased two appliances from this location... One they couldn't even get in (found out two weeks later, one day before scheduled delivery...why offer/sell it?) and the other didn't fit (install guy was great, said this brand always runs big...would have liked to know this before purchasing). Won't visit this store again. 

Mollie Carstens's profile image
Mollie Carstens 
5 years ago

Not the best customer service, checkout people are rude! 

Chris Williams McAtee's profile image
Chris Williams McAtee 
5 years ago

The folks here at Lowe's are simply amazing! We're here for our second Bunk Build day for Sleep in Heavenly Peace and we are so grateful to Todd and his staff for allowing us to use their space! 

Adrienne Hartig's profile image
Adrienne Hartig 
5 years ago

We have experienced excellent customer service at this store. We always go to this specific location because of the helpful and knowledgeable employees. We recently ordered all new windows, doors, and siding through Jim in pro services. He spent many hours with us patiently helping us get everything we needed ordered. We couldn't be happier with our experience here. 

Sadie Draper's profile image
Sadie Draper 
5 years ago

Shitty service. We would ask an employee for help and they would pass the buck and tell us to go to the next person. It took us three people before we actually talked to someone and he didn't have any knowledge about what we were asking about. If it wasn't for the good service I received from the paint department last time I was there, I would probably not return. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,180 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 9:00 p.m.  

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