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Lowe's Home Improvement

4.1

About this business

Location details

1845 Hempstead Rd, Lancaster, PA, 17601, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.12,211 reviews
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Ron Cornell's profile image
Ron Cornell 
7 years ago

help from all the associates..had everything I needed 

Cheryl Swartzentruver's profile image
Cheryl Swartzentruver 
7 years ago

Terrible customer service. Waited an hour and a half for them to find a ladder I wanted. The website and their in store inventory said they had 9 in stock. They could not find them. Tried to sell me a bigger ( and more expensive) ladder, repeatedly telling me it was the the one I wanted. 

Brian Fulmer's profile image
Brian Fulmer 
7 years ago

Had a very pleasant experience ordering a price match item. Thank you Laura at the customer service desk for your patience and concern. It’s nice to see that there are people that know what customer service really is. 6 stars ! 

Jenn Harnish's profile image
Jenn Harnish 
8 years ago

Customer service is incompetent. They also deliver the wrong product and delay installation of flooring. 

Rain Garcia's profile image
Rain Garcia 
8 years ago
Josh Williams's profile image
Josh Williams 
8 years ago

Well it’s not that I hate it it’s that the way the hire specialist Someone works in a department for awhile then when they lose a specialist they hire another person who has no experience in that department over someone who has worked there longer and has the experience and they need to train the new specialist It’s bs hiring system sucks 

Tracy Church's profile image
Tracy Church 
8 years ago

People who are working there need fired! Had to dig through plywood above head while 2 employees stood there talking and acted like they were fixing stuff on end of aisle. Stuff sitting all over store needing to be put away. Said something about it to cashier and she said oh they know about it but no one watches them. 

Cindy Schabel Brogan's profile image
Cindy Schabel Brogan 
8 years ago

So very disappointed with Lowe's in Lancaster PA - I bought about 11 Mums and they all died - the manager said because it was past 30 days (7 days) they wouldn't give me my money back - guess what - I'm staying away from Lowe's - maybe Home Depot will treat me better 

Amber Kreger's profile image
Amber Kreger 
9 years ago

Hey Lowes! Just wondering what you consider an acceptable time frame to receive a start date on a bathroom remodel after paying in full (over $8,000) a month ago?! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 2,211 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m. 

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