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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Arlington Heights, IL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

990 W Algonquin Rd, Arlington Heights, IL, 60005, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.01,893 reviews
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Tina Gallos's profile image
Tina Gallos 
7 years ago
Jenny Ko Lee's profile image
Jenny Ko Lee 
7 years ago
Dave Joutras's profile image
Dave Joutras 
7 years ago

Horrible customer service!!! Very sad to see Lowes go downhill 

Claire Abuyuan Fitzpatrick's profile image
Claire Abuyuan Fitzpatrick 
7 years ago

Why do you bother with a separate line for online order pickups when you're never staffed to handle the workload. We waited in the "online pickup" line and not one employee told us to use the other customer service line. Basically lost our 'place in line' by a few people before we sought someone to direct us. Any one of the customer service reps at the returns area could have said something but no. Both of them just let us stand there. That is lousy service. Take the sign down and have one line. It's all you can handle. Keep... read more

Александра Шишарица's profile image
Александра Шишарица 
8 years ago
Susan Kautz's profile image
Susan Kautz 
8 years ago

My garden area experience and help were more than to be expected. Thank you! 

Kelly Shea's profile image
Kelly Shea 
8 years ago

We go to Lowes for all of our home improvements! Very friendly staff! 

Victoria Mineo's profile image
Victoria Mineo 
8 years ago

I hate having to do home improvement.. but all..All of the wonderful people at Lowe's make it go so much better.. and I go in for one thing and leave with a cart full 

Jennifer Thomas's profile image
Jennifer Thomas 
8 years ago

Lowes Arlington Heights has the worst customer service ever. My husband and I purchased Pergo flooring three years ago the flooring started breaking in cracking. The floor was replaced by the same install crew who installed it. Now the same air is happening again and they're blaming it on the fact that I use a wheelchair in my home. They are refusing to stand behind their product and they're only solution is for me to purchase a different type of floor. Ironically I thought if you were in customer service, or retail that the... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,893 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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