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Lowe's Home Improvement
- Home Improvements
- Chantilly, VA
About this business
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more
Location details
13856 Metrotech Dr, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
We ordered a gas stove online and received a two week delivery date. Product arrived Saturday - DAMAGED. Our first interaction with the appliance manager was positive - he apologized and inserted a note to provide us a discount. Today we received a call from a sales person who said our delivery was yet another 2 weeks away and that he was not authorized to provide a discount. We stated how Lowe's inconvenienced us by sending a damaged product. This sales person had the gull to say, well he was inconvenienced also for having ... read more
I waited all day for a delivery. Now they say they cancelled it. They never called me. I called them. I wasted an entire day.
Been trying to exchange a badly damaged chair from an outdoor dining set for 3 weeks. Today I call about the status and I was hung up on, put on hold several times without the phone even being answered and the last straw was they simply put the phone down and I got to listen to them go about their business for 18 minutes. I was told 3 weeks and 1 day ago a new chair would be ordered for me and haven't been contacted since. Come on Lowes, I live much closer to Home Depot but travel to your store....how about a little help.
I ordered about 3K worth of items to remodel 2 bathrooms. on 5/2/2018. It said it would be delivered by 5/22. So we hired the contractor as up to the week before it was still supposed to be in on 5/22. The morning of 5/21 I called and they said the delivery date was changed to 5/24 as most items were not in yet. No one contacted me. So I filed a complaint with the 800 Lowes number on 5/23 the district manager called me back and said he was sorry, and that 2 corner shelves...Continue Reading
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 3.8 star rating with 2,120 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open at 6:00 a.m.
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