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Lowe's Home Improvement
- Home Improvements
- Chantilly, VA
About this business
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more
Location details
13856 Metrotech Dr, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Chantilly Lowe’s has very good customer services .
Awesome assistant manager!
Employess who are vets wear a name tag identifiying them as an American vet!!
Worst online ordering timeframes ever. 1st order took 8 hours to be ready for store pickup. 2nd order took 4 days to be ready for store pickup. This was supposed to be an in-stock item. Got to store, took over 20 minutes for an associate to assist me at the desk, with the intercom going off every 30 seconds saying "customer assistance needed at online pickup". 3rd time ordering, going to take 17 days to deliver a washing machine. I can't even email customer service. Phone calls only. I like to have a written record. Wal-Mart... read more
In my personal sphere of privilege and first-world problems (which I fully recognize and appreciate), never have I had a more collectively hellish and atrocious customer service experience than during my most recent encounter(s) with Lowe's Home Improvement. On Tuesday, May 21, I submitted an online order for kitchen appliances -- the works -- a new suite to include a fridge, dishwasher, range, and microwave. In slate. Fingerprint resistant. Nice, right? I got a terrific pric...Continue Reading
very neat and clean store and all the associates were friendly and helpful
After 4 months, numerous mistakes, lots of excuses, but mostly just dysfunction, my sister’s kitchen is literally nonfunctional, most appliance not connected. In utter frustration she complained to Lowe’s online and they promised she’d hear from someone in 48 hours. Crickets. She complained again, got lots of “we are very sorry for your inconvenience” and was told again, 48 hours. Nothing so far. Read the comments and you will see just how poor their home improvement services are. Pathetic!
NEVER use Lowes Chantilly, VA for appliance needs. We ordered a fridge, dishwasher, microwave and stove for a remodel. Dishwasher and fridge both delivered DAMAGED. 3 weeks later still no replacement fridge after they setup a delivery for last Friday. Their customer service and store management sucks. Went to best buy and ordered same fridge for $100.00 less. Lesson learned. Lowes will never get another cent from us!
Lowes has terrible customer service and fraudently charged my credit card stating I picked up a cancelled pick up order, which I never did because it was in fact, CANCELLED. Will never do business again after multiple terrible run-ins.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 3.8 star rating with 2,122 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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