Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

4.3

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Bristol, TN Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

1340 Volunteer Pkwy, Bristol, TN, 37620, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.31,654 reviews
Select a rating
Meredith Weeks's profile image
Meredith Weeks 
7 years ago

I bought I Frig from this store .. if you do look at the fine print they don't fix your stuff with out multiple repair guys and components coming out to your house .. please go to Johnson city store the manager will do whatever it takes to make you happy .. this store needs help in app repair.. this is not ok .. I've called and I'm waiting for a reply tomorrow.. I will set in front of the store with shit Frig with signs .. someone please help me thank you .. next attorney.. 

Richard Meyer's profile image
Richard Meyer 
7 years ago

Customer service in the flooring department is horrendous. We're looking to buy 21 boxes of ceramic floor tile and have only gotten stupid looks from the associates. Neither I nor my fiancé are able to load it all ourselves. Needed help picking out mortar as well - we've asked for assistance twice and are still fricking waiting. We've been here over an hour now. This will be my final trip to this store. Y'all can kiss my ass. 

Barbara Clark Ingels's profile image
Barbara Clark Ingels 
7 years ago

We went there 2 weeks ago and made a large purchase. We left one of our bags at the store. We did not notice this error until today. When we went back to customer service, they had saved our package behind the counter and apologized to US for leaving it. It was in no way their fault, yet they apologized to us! You cannot get better customer service than this! Excellent customer service. We will definitely make this store our "local store" when we are in Tennessee! 

Kimberley Parlier Fleenor's profile image
Kimberley Parlier Fleenor 
8 years ago

Worst customer service! I said I wouldn't return to this store due to previous issues and I should have driven a bit further to get what I needed! Not 1 person acknowledged us until I asked for manager after our horrible experience. THEY HAVE NO CUSTOMER S E VICE SKILLS! DONE WITH ALL LOWES! 

Jennifer Dawn Smith's profile image
Jennifer Dawn Smith 
8 years ago
George Honoski's profile image
George Honoski 
8 years ago
Vicki Tiller Crabtree's profile image
Vicki Tiller Crabtree 
8 years ago

My husband and I have spent well over $2,000.00 dollars at this store in the last 10 months and have never had a problem until tonight. I was treated so rude from the return clerk that I will never shop there again. She treated me like I was a prisoner in jail and she was the correction officer. See ya lowes! 

Matt Williams's profile image
Matt Williams 
8 years ago
Karen Van Nostrand's profile image
Karen Van Nostrand 
8 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.3 star rating with 1,654 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com