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Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Portage, MI Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

5108 S Westnedge Ave, Portage, MI, 49002, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.12,686 reviews
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Danielle Tokarz's profile image
Danielle Tokarz 
6 years ago

2 of 4 appliances that we ordered on BLACK FRIDAY have finally arrived today. Oh, but don’t worry you say, you have absolutely no clue when the other two will even arrive. Here we are 3 months later...and I thought sears was bad 🙄 

Jennifer Downing-Horn's profile image
Jennifer Downing-Horn 
6 years ago

Can notmally find what i need at a resonable price 

Robin Melissa's profile image
Robin Melissa 
6 years ago

great store, great people 

Tracy Bennett's profile image
Tracy Bennett 
6 years ago
Louann Costanza Luft Przytakoski's profile image
Louann Costanza Luft Przytakoski 
7 years ago

Marvin Ellison is the new Lowe's CEO. I'm quite sure he will not appreciate how this location represents the company. Ordering incorrect products, telling you it's ok to take your business elsewhere, contradicting themselves in documented emails, and trying to intimidate a customer. We had to work directly with Cali Bamboo, who was amazing to work with and solved all of the issues. Now just waiting on Lowe's to correct what they charged us. 

Will Cowen's profile image
Will Cowen 
7 years ago
Sara Nieuwenhuis's profile image
Sara Nieuwenhuis 
7 years ago

Terrible customer service, no one knows where items are located and they guess and send you in the wrong direction. No one is trained to do the job they are there to do such as re key a lock, cut blinds... if you are looking for something and walk by a customer service employee they never ask you if you need any help or even give you a smile. If you ask them for help they say, “well I can try but I have never done this before and I am the only one here everyone else is in training”! Good grief. I will be taking my business e... read more

Jaimee Hart's profile image
Jaimee Hart 
7 years ago

No other store compares. Unfortunately, at times I have to purchase items from other "home improvement" stores, and each time my reasoning for preferring Lowes is validated. Especially the Lowes on Westnedge. Amazing customer service and employees who know what they are talking about. This store is simply unbeatable. 

Carolina Castillo Taylor's profile image
Carolina Castillo Taylor 
7 years ago

Went in just to rent a shampooer and the cashiers in the service desk were being flooded by ppl. But my girl Maria and her crew were calm and efficient! Got everyone taken care of like there were only 3 ppl instead of what looked like 30!� 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 2,686 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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