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Lowe's Home Improvement

4.1

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes... read more

Location details

1051 Sams Crossing Dr, Columbia, SC, 29229, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,824 reviews
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Ashley Canzater's profile image
Ashley Canzater 
4 years ago

Lowe’s customer service is very slack! I called 3 times for an item and they kept transferring me to plumbing and no one would answer the phone and I called back to customer service only to be hung up on!!! Do better! 

Gramd Ma Hicks's profile image
Gramd Ma Hicks 
4 years ago

Customer Services needed. 

Wanda Bright's profile image
Wanda Bright 
recommend  Recommended
4 years ago

I drop in to browse and shop this location several times a month. This afternoon, I made a quick trio in to look at planters and washer/dryer sets. When I returned home, I realized the key to my Van was not on my keychain. I immediately drove back to Lowe's to retrace my steps. I spoke to a couple of the most helpful associates who suggested I check with Customer Service. I did a quick retrace of my browsing steps, then went to customer service with little hope anyone would've turned in my lost key. I can never express my jo... read more

Laura Harmer Turnmire's profile image
Laura Harmer Turnmire 
4 years ago

We ordered a door that has been in 2 months ago. They have sent the installer out 3 times to measure the door. The last 2 times they were supposed to be here to install the door. This is ridiculous! 

Julie Fuller Barfield's profile image
Julie Fuller Barfield 
recommend  Recommended
5 years ago

We came in with a problem with a door livk we previously purchased. Without hesitation, Richard (Sam’s Crossing Store) immediately began working on the livk and fixed it immediately. He was helpful, cordial, and professional. Thanks Richard! 

Willbur Branch's profile image
Willbur Branch 
5 years ago

the friendly people , and fast with unloading . 

Tim Carpenter's profile image
Tim Carpenter 
6 years ago

After some 20 years of shopping at Lowe's, I'm so fucking done with them and Sam's Crossing Lowe's. Their delivery service is the worst I have ever seen. Not only is there no one to handle logistics properly, which doesnt take a damn rocket scientist, but there is no accountability by that departments management. Your purchase of a new item, not display but new, is not properly wrapped for shipping or protected. It's never delivered on time or someone changes the delivery time at their whim. My new dryer had no protection ar... read more

Kaleta J. Whetstone's profile image
Kaleta J. Whetstone 
6 years ago

This Lowe’s is the worst store ever. Every time we go to this particular store there is a problem. We’ve been trying to pick out flooring for our WHOLE house. The budget is around $7000 yet we can’t get any quality customer service. First, no one called to set the appt to measure our home, we had to call corporate. Then when we did get the measurements & went to the store to pick our flooring, we couldn’t get any help. The associates don’t want to help you. We went to the store 3 times & got nothing done either time. It’s ri... read more

Nestor S. Cunningham's profile image
Nestor S. Cunningham 
6 years ago

I'm on my 4 brand new refrigerator. There has been an issue with every single one. And this GE (model GSS25LSLECSS) won't even cool. My food is ruined. I have been 1.5 days with no fridge. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,824 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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