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Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Hickory, NC Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

1550 21st St Dr SE E, Hickory, NC, 28602, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.12,912 reviews
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Tara Benfield's profile image
Tara Benfield 
5 years ago

I'm a Lowe's girl. Not only is it closer...but tends to be where I find what I want. Today I became a Depot girl. Thanks Heather for being so truly bored and purposely unhelpful. You wont have to worry about my questions anymore...I'll be at Home Depot. And judging by these horrible reviews prior to mine...I'll simply be joining most others who've had the same issues. Wonder if Lowe's will ever care? 

Terry Keener's profile image
Terry Keener 
5 years ago

Customer service is terrible they mixed my paint wrong never offered to fix it or replace after 45 years of business at Lowes hickory hwy has gone down hill is customer service is terrible and even online they are of no help. Store stays to crowded at this time . Can you give me the email for corporate office, I need to speak with someone there maybe the can help. my email is t_keener@charter.net Terry or Jamie keener ph 828-465-4513 

Scott Wheatley's profile image
Scott Wheatley 
5 years ago

I just visited the store on Hwy 70 SE and received the worst customer service in my life! In the past 2months I’ve spent over $8,000 with this store. My wife and I live 3 miles from this store. I wanted a pallet of pine bark nuggets delivered to my home, again 3 miles away! I asked if the $59 fee could be waved or even reduced. I was meet with the response of no it is what it is, along with another employee from behind the “customer service counter”, saying I built a deck and spent $7,000 I had to pay the fee why are you any... read more

Jerry Cline's profile image
Jerry Cline 
5 years ago

customer service sucks and I don't recommend this place to anyone 

Charlene Bowman's profile image
Charlene Bowman 
5 years ago

good place for the kids to learn to build 

Tamara Martin's profile image
Tamara Martin 
5 years ago

we purchased a refrigerator today at lowes. I told 2 different people I would be using a military discount neither person said you can not use a military discount with a sale item I would have purchased something else had I known this.. this needs to be made clear to the customer 

Christine Huitt Ewers's profile image
Christine Huitt Ewers 
6 years ago
RoxieandRichard Storie's profile image
RoxieandRichard Storie 
6 years ago

just go to Home Depot or Ace Hardware. 

Carlene Powell's profile image
Carlene Powell 
6 years ago

Knowledgeable personnel. If they don’t have the answer - they always find someone else. They take time to see what I need and can go from there. This weekend - Terry helped me figure out the square feet of the tile I needed for my bathroom and laundry room. He made good suggestions on choosing a color that would go with the wormy maple cabinets I have. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 2,912 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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