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Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Roanoke, VA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

4520 Challenger Ave NE, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,468 reviews
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Brittany Coleman's profile image
Brittany Coleman 
3 years ago

Worst customer service ever. Never have I dealt with such rude and lying people before. 

Scott Amber Huffman's profile image
Scott Amber Huffman 
3 years ago

Just spent $850 and asked someone to come help my husband load over 30 boxes of hardwood flooring and no one ever showed up… I will not spend another dime here.. 

Alfred Benge's profile image
Alfred Benge 
4 years ago

not try to up the cost of a product installation (dishwasher) after it was paid in full and had the receipt showing so. 

Jake Anderson's profile image
Jake Anderson 
5 years ago

My Lowes nightmare... On November 2019, I started a blinds project at the Bonsack Lowes. Today is March 2nd - Here is what has happened in between that time: November 2019: Put down deposit for installer to take measurements on blinds for windows in my house. I was told the store would be in touch after a few days to come in and select my blinds. ...Continue Reading 

Ken Valentine's profile image
Ken Valentine 
5 years ago

First of all, I recommend this particular store in general... majority of the staff is very helpful... I'm not sure which staff is responsible for supplying dog treats at the exit...but for years I bring my two well behaved POMERANIANS there...My black Pom even knows where the treats are & love the attention they get from staff & customers... THANK YOU LOWE'S for allowing pets in the stores... 

Brooke Caldwell's profile image
Brooke Caldwell 
5 years ago

Justin in the flooring department is by far the best employee here (along with the lovely lady who assisted us in the customer service area with refunding something). I would recommend getting flooring from Lowe’s, but DON’T use them for referral to an installer. 

Mike Murphy's profile image
Mike Murphy 
5 years ago

20+ people in line with just 1 cashier!! 

Lori VanNess's profile image
Lori VanNess 
5 years ago

Loaded ten 16x8’s. Not one but two employees walked by and no assistance offered manager on duty was “busy” and his guy for that department was on “lunch break”. Lunch break an hour before the store closes. Hmmm. Typical horrible customer service. Rarely more than one line open 

Mary Vassi's profile image
Mary Vassi 
5 years ago

went to get a dryer that was on sale online, the guy that waited on my husband and I did his best to get the best deal,we needed the dryer but ended up getting a combo which he helped bring to load our vehicle. Best experience and would go to him again in the future. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,468 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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