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Lowe's Home Improvement
- Home Improvements
- Jackson, TN
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Jackson, TN Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
2071 S Highland Ave, Jackson, TN, 38301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
They can't keep their delivery promises. Their customer service is the worst. Avoid!!
I was excited to see that Lowe’s was contributing millions to minority small owners. I then saw on an employee page that the employees are unwilling to learn of the effects of systemic racism and are being downright nasty on their page. Is this is the type of person you employ how sincere are your monetary actions?
I ordered new doors for my home April 2020 its now June 2020 and they haven't called or even emailed me. (it was only to take 5 weeks to get my doors) I've been waiting for a manager to call for back about this 2 days now, this is ridiculous and I wouldn't recommend this store to anyone!
When this store opened, it was staffed by the nicest, friendliest, and helpful people you’ll find in a box store. That has changed. This store has the worst customer service you’ll see anywhere. Robin actually hung up on my wife after telling her repeatedly that the push mower we ordered was actually a riding mower. My wife then spoke with Tracy (sp?) who couldn’t have cared less. We’ve spent thousands of dollars in this store over the years, but we won’t be back.
I would not recommend to anyone !!! i ordered a stove and they put it on back order... then they sent me an email not once but twice saying they would be delivering and both times never showed up i have taken off work not once but twice I would rather get my stove from rent a ceter may be higher but at lest I do get it and it does come when they say ill never buy anything else from Lowe's as long as i live i give you a -10 and plus their customer service people are rude as hell
I would not recommend to anyone !!! i ordered a stove and they put it on back order... then they sent me an email not once but twice saying they would be delivering and both times never showed up i have taken off work not once but twice I would rather get my stove from rent a ceter may be higher but at lest I do get it and it does come when they say ill never buy anything else from Lowe's as long as i live i give you a -10 and plus their customer service people are rude as hell
Great service customer friendly!
Hats off to Jasmine D. And Mike P. They both gave superb customer service. But then Lowe’s always does
5 star service! We often use social media to complain about customer service and stores. Today...I’m using to brag! We went to Lowe’s in Jackson today and what a blessing (I visited one in Memphis twice yesterday and did not have the same great experience.) Not only was every worker kind, quick to go out of their way to help, & friendly...but they gave us a GREAT deal on some tools my husband needed for a mission trip! What a blessing from the Lord!
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4.3 star rating with 1,295 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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