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Lowe's Home Improvement

3.9

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

9505 Spring Green Blvd, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.91,985 reviews
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MG Guzman Domingo's profile image
MG Guzman Domingo 
5 years ago

Order a gas grill online for Dec.26 th delivery. Called to verify delivery at the Cinco Ranch Location And was on hold for over 30min. Finally called back and was told by a representative that the grill would be delivered sometime today (26Dec). Around 6p called back to find out the delivery progress, delivery personnel was closed and still no word on delivery. Went to check the store, apparently the service order which they pulled up said delivery 31dec, and our receipt order showed delivery for Dec26, and we were advised t... read more

Susan Cain Moss's profile image
Susan Cain Moss 
5 years ago

Customer service is horrible! 

Jesse Perryman's profile image
Jesse Perryman 
5 years ago

the ONLY reason i came here is because i had gift cards. EVERY experience ive ever had at lowes is trash!!!! You can legitimately wander around confused af and EVERY employee will just walk past you!! i was just there for 45 minutes, 6 employees past me by without a greeting or asking if i needed help or if i was finding things ok. NOBODY was even in the department i was shopping... youd think they would ATLEAST have 1 person in tha paint department. DONT WASTE YOUR TIME HERE 

Amy Peebles's profile image
Amy Peebles 
5 years ago

https://www.facebook.com/508110673/posts/10156942761345674?sfns=mo 

Ashley Padgett's profile image
Ashley Padgett 
5 years ago

HORRIBLE customer service. Bought a grill tonight and waited an hour to have it loaded into my car. Asked multiple employees for help but another customer is the only one to help me. Will never shop at this location again! 

Justin Osbourne's profile image
Justin Osbourne 
6 years ago
Christilynn Price-Osbourne's profile image
Christilynn Price-Osbourne 
6 years ago

Don’t do it!!!! Horrible customer service. Go to Home Depot or anywhere else. I bought a dishwasher two weeks ago two be installed to days later and it is sitting in my dining room. They delivered the wrong one the first time. We have called them over 20 times have been put on hold bunches transfer it a lot and hung up on four times. Final answer today, by Travis who is not listed as the store manager but told us as such. That even though we were scheduled to be installed today they cannot do it. They want us to takeoff anot... read more

Karen Conway Kelley's profile image
Karen Conway Kelley 
6 years ago
Holly Harwell Walsh's profile image
Holly Harwell Walsh 
6 years ago

Horrible! Impossible to get anyone on the phone...after spending lots of money on window coverings. Called this store at least 30 times and not ONE time has anyone answered. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 1,985 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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