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Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Florence, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

130 Cox Crk Pkwy S, Florence, AL, 35630, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,866 reviews
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Phillip Casteel's profile image
Phillip Casteel 
7 years ago

I bought kobalt tools with lifetime warranty, now changed to 1 year limited. Dont trust lowes to stand behind their word 

Jennifer L. Clemmons's profile image
Jennifer L. Clemmons 
7 years ago
Ronnie Tank's profile image
Ronnie Tank 
7 years ago

The customer service was crappy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

Leon Patterson's profile image
Leon Patterson 
7 years ago

We always have to look for help when we shop here. Some associates will just walk on by. Not saying all is bad but improvements are way over due. Each time I ask for Military discount rules are different. Signed up online and they still ask for ID card and and will not take DD214. Why when it is the most official document one can get? 

Amber Floyd's profile image
Amber Floyd 
7 years ago

This place sucks, wont fix my washer even though I bought a 3 year warranty with them! 

Susan K Smith's profile image
Susan K Smith 
7 years ago

I purchased a new washer from LOWES online last week. I received an email from them Saturday that delivery was scheduled for 03/27/18 TODAY! It said I would receive a call giving me a two hour window of time of delivery! I have tried to call "customer service" 3 times, each time I was on hold listening to the most irritating "music", for 15 - 20 minutes before getting fed up with the wait and hanging up! I've text them and emailed to no avail! My phone has limited time so I can't stay on hold forever! The recording keeps say... read more

LeAnn Patterson McKinney's profile image
LeAnn Patterson McKinney 
7 years ago
Sarah Burkhart's profile image
Sarah Burkhart 
7 years ago

I am so appreciative of Lowe's staff right now and their efforts to help me! You see, my refrigerator died two weeks after Black Friday. Of course, their delivery orders were a mile long, but Manager Chris C. helped me in store to ensure I had a fridge the very next day. The delivery guys, David Moseley and Ben Ezekiel, were so quick, thorough, and professional, that they had come and gone within no time. (I swear it was, like, 30 minutes!) I have to admit, Lowe's was not the first place I went to shop for my fridge, but I'm... read more

Gary Erwin's profile image
Gary Erwin 
7 years ago

Very dissatisfied with the people they use. Almost impossible to get them to come back and finish up 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,866 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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