This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lowe's Home Improvement
- Home Improvements
- Florence, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Florence, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
130 Cox Crk Pkwy S, Florence, AL, 35630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
We waited 20 minutes for help in tools after asking for help and calling over head 1 lady I asked mumbles something and kept walking and I am still waiting
During a Pandemic, Florence, AL the store manager told me posting a sign about masks is the requirement to meet the state mandate to wear masks in all public places. The Tuscumbia store is enforcing. I will shop there from now on.
I had to call 5 times yesterday morning to finally get a hold of customer service and she was kind enough to transfer me to the lumber department and I have could hear a young man talking but not to me and he hung up on me so I called back through customer service again and she transferred me again and again I heard him talking again and he finally said hello and I asked how many of the product I was wanting he had on hand and he said he couldn't find any so so I drive 50 miles one way and walked directly to them. I now proc... read more
From a truck drivers point of view. Horrible place to unload . I had a 7am appointment and it's now 830 am and they still ain't even looked at my truck. He pulled a McElroy truck and a quick Crete truck ahead of me and I've been here since yesterday evening. If I have any choice I wont deliver here again. Lowes you need to realize that without truck drivers and trucks coming in you can't have anything ho out the front doors! Wake up management!
I will never shop this location again! The manager was very rude! One register open and a very long line!
2 Lowes employees watched me and my wife load 18 sheets of 12 foot Sheetrock. Not a good experience.
Today I went through the checkout in the garden center and the lady checking me was extremely rude. When I asked her a question 3 times she didn’t even respond to me and I was being extremely polite each time. I guess she thought that since my husband was a foreigner that for some reason I didn’t know how to speak English. Little does she know that my husband and I both speak English fluently and deserve just as much rights as she does! People like her are what is wrong with the world. I believe her name was Ginny. I just ca... read more
Returned some items today the customer service manager was extermly rude and since the picture on her computer and the time I had didn’t match she thought I was lying to her I offered to go show her on the shelf that this is the correct item and told me no point the computer is correct so I asked for her boss after she was rude again so me and him went to the shelf and got the part they had redesigned the item and her computer was. Wrong when she had to refund it she pretty well threw the money at me after today I will never... read more
I love our lLowes store. But I despise my new washing machine we bought there. No fault of Lowe’s I hope ,I hope they didn’t know how bad this machine is !?!?, It does not get our clothes clean and sometimes doesn’t even get them all wet. We got the Bravos by Maytag . It looks great and the size is huge . But that does no one any good if it doesn’t clean well. I usually run my clothes through the wash cycle 2 times. Also when I go to take out the clothes , they are all tangled and twisted around each other. I really really d... read more
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4.1 star rating with 1,866 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com