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Lowe's Home Improvement
- Furniture Stores
- Madison, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Madison, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
7920 Hwy 72 W, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
They are the worse! Their installation company used to install doors are very unprofessional. They make appointments and then call after they are already late to reschedule. ALSO It took the company 3 weeks to input measurements for a standard door into their system. I had to make 4 trips to the store to make the purchase. No one knew how to put the order in their computer system. This whole experience has been very disappointing. Lowe’s does not live up to their name. I expected better. I have been trying to get this door s... read more
we asked for something had to find it ourselves after being told it was out of stock we did an online search & saw 28 in stock. the person helping us got mad when we said it was in stock & told us not to tell them how to do their job
racist employee
The lack of customer service at the Madison store I've read about in the other comments apparently comes from their leadership. Bill, who claimed to be a manager of some sort, demonstrated to other employees how to be of as little help as possible. I say "claimed to be" because I found out from another store, as well as their Customer Care hotline, that nearly everything he said to me was a lie, so I have no idea if his name really even was Bill. When I asked for his last name he refused to give it, demonstrating not only po... read more
Recommendedwe normally come to Lowes in Madison a lot and spend $100 and up each time on gardening products. I was trying to find the line of the plastic to put on back seat of the car and I was trying to go back on myself see if I missed it; but this cashier came up with an attitude Saturday 1:30pm-2ish July 11th black pleated hair. Came up with an attitude grabbed it from me said you dont need this amount. FIRST IM NOT DUMB I know to look for the line just sometimes hard to see, second I didnt ask for her help I would've rolled it ba... read more
Try to learn customer service. Train employees on ongoing promotions.
I do a lot of DIY and woodworking and get most of my stuff at lowes. Always great service and great attitudes! Also I LOVE that they had curbside pickup today. My dad and I are both cancer patients and have a low immune system, we have been very cautious about getting out with the Corona virus. We were able to get the screws and stain that we needed to finish our project due to Lowes going "above and beyond" to help their customers out. Thanks Lowe's!
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4.2 star rating with 2,596 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
Need help? Contact us.
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