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Lowe's Home Improvement
- Home Improvements
- Liverpool, NY
About this business
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more
Location details
3856 NY-31, Liverpool, NY, 13090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
I can't get anyone on the phone in regard to my extended warranty on an appliance! I need my refrigerator repaired NOW!
Train your sales staff to use the phone correctly. I was in amazement when I heard one of your employees tell me "once the sales (carpet purchase/installation) is done AND PAID for, we have nothing to do with it anymore!"
It was a good visit, i needed a Phillips head screw bit for my drill and an employee directed me to where i needed to go... And then i bought the new screw bit and went on my merry way :)
Very disappointed. Bought a cabinet that was on sale (in stock it said) on line Wednesday evening. Received the pick up email on Thursday that the order was ready. When my husband went to pick it up, they didn't have it. Had to cancel the order and buy it at another store for a higher price. After spending thousands of dollars here, I'm taking my business elsewhere.
This store is awesome! Best customer service hands down. Rocky (assistant manager) and Sue (home decor/windows) are amazing to work with and really care about their customers, especially clueless new homebuyers like myself. I'd give them 12 stars if I could!
I just wanted to say how satisfied I am with the customer service there. Last month I bought a gazebo. This afternoon the wind twisted it off my deck and destroyed it. It was well secured but obviously not a good product. I took pictures of it and went into the store and talked to the manager. He agreed with me and after I brought the pieces back refunded my purchase. I would have rather not done this at all but at least they took care of me and I will continue to shop there.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4.1 star rating with 1,226 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open at 8:00 a.m.
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