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Lowe's Home Improvement
- Home Improvements
- Liverpool, NY
About this business
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more
Location details
3856 NY-31, Liverpool, NY, 13090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
I can't get anyone on the phone in regard to my extended warranty on an appliance! I need my refrigerator repaired NOW!
Train your sales staff to use the phone correctly. I was in amazement when I heard one of your employees tell me "once the sales (carpet purchase/installation) is done AND PAID for, we have nothing to do with it anymore!"
My parents got there money back and are headed to Home Depot to buy a stove there . Bought one at Lowe’s 12/9. Been scheduled and blown off twice for installation. Store manager at 31 could care less about helping. So much that the appliance manager was shocked. Never buying from Lowe’s again. Your customer service is horrible. My mom is going back and forth to my sisters baking and cooking for Christmas and your store manager could care less. Bet if his stove was in the same situation right before Christmas his family and h... read more
It was a good visit, i needed a Phillips head screw bit for my drill and an employee directed me to where i needed to go... And then i bought the new screw bit and went on my merry way :)
Not happy at all. I have to drive 20 min to get to Lowes. Make the trip and purchase the flowmaster fill tube I need for my toilet. Get home and than notice the box is normally sealed and the one I have is not. As expected everything is missing to mount the nice new fill tube into my toilet. So now I have to drive 20 minutes again to get something I can use, all because a opened item was placed back on the shelf without inspection. Of course I still don't have a working toilet and will not be compensated for my wasted time.
I just wanted to say how satisfied I am with the customer service there. Last month I bought a gazebo. This afternoon the wind twisted it off my deck and destroyed it. It was well secured but obviously not a good product. I took pictures of it and went into the store and talked to the manager. He agreed with me and after I brought the pieces back refunded my purchase. I would have rather not done this at all but at least they took care of me and I will continue to shop there.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4.2 star rating with 1,189 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 9:00 p.m.
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