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Lowe's Home Improvement

4.2

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

3856 NY-31, Liverpool, NY, 13090, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.21,219 reviews
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Vicki Fowler's profile image
Vicki Fowler 
5 years ago

I can't get anyone on the phone in regard to my extended warranty on an appliance! I need my refrigerator repaired NOW! 

John Kratz's profile image
John Kratz 
5 years ago

Train your sales staff to use the phone correctly. I was in amazement when I heard one of your employees tell me "once the sales (carpet purchase/installation) is done AND PAID for, we have nothing to do with it anymore!" 

Paul Boots's profile image
Paul Boots 
5 years ago

It was a good visit, i needed a Phillips head screw bit for my drill and an employee directed me to where i needed to go... And then i bought the new screw bit and went on my merry way :) 

Lisa Hughes's profile image
Lisa Hughes 
5 years ago

Very disappointed. Bought a cabinet that was on sale (in stock it said) on line Wednesday evening. Received the pick up email on Thursday that the order was ready. When my husband went to pick it up, they didn't have it. Had to cancel the order and buy it at another store for a higher price. After spending thousands of dollars here, I'm taking my business elsewhere. 

Jackie Schildkraut's profile image
Jackie Schildkraut 
5 years ago

This store is awesome! Best customer service hands down. Rocky (assistant manager) and Sue (home decor/windows) are amazing to work with and really care about their customers, especially clueless new homebuyers like myself. I'd give them 12 stars if I could! 

John Greer's profile image
John Greer 
5 years ago

I just wanted to say how satisfied I am with the customer service there. Last month I bought a gazebo. This afternoon the wind twisted it off my deck and destroyed it. It was well secured but obviously not a good product. I took pictures of it and went into the store and talked to the manager. He agreed with me and after I brought the pieces back refunded my purchase. I would have rather not done this at all but at least they took care of me and I will continue to shop there. 

William White's profile image
William White 
5 years ago
Neil Armstrong's profile image
Neil Armstrong 
5 years ago
Jen Zingaro's profile image
Jen Zingaro 
5 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 1,219 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 7:00 p.m.  

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