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Lowe's Home Improvement

4.0

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

5377 W Genesee St, Camillus, NY, 13031, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.0949 reviews
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Jess Coburn's profile image
Jess Coburn 
6 years ago

I just want to give a big thumbs up to your employees in the paint area, and also the customers today. My dog had an accident (first time ever in public, he is 11 1/2) and everyone was super understanding. I love that you guys are dog friendly, and that your staff was so wonderful. Much appreciated! 

Ali Barney's profile image
Ali Barney 
7 years ago

Terrible customer service. Sold us a refrigerator and just over a year later doesn’t work and said oh you should have bought the extended warranty?! Really? A $4000 refrigerator should last more then a year and three months. No manager will accept call and can’t get anyone in store to stand behind the product. Don’t sell overpriced garbage to customers if you aren’t going to stand behind it. Shame on you Lowe’s!! 

Paula Marie's profile image
Paula Marie 
7 years ago

Awful customer service! Shop your independent shops or if you prefer Big Box then Home Depot! Lowe’s doesn’t seem to really care about its customers... 

Erin Hogan Donaghy's profile image
Erin Hogan Donaghy 
7 years ago
Kimberly WB's profile image
Kimberly WB 
7 years ago

We purchased a fence install from this store. The delivery of the supplies was late and pieces were broken. The communication between us and the project coordinator was poor. The project started later then we were promised and took longer than we were told it would, with minimal to no communication regarding the delays. When it was finally finished, there was a portion leaning, the gate then broke, and now the majority of the caps have come off. I have called at least two dozen times and people will not call me back. I have ... read more

Bill York's profile image
Bill York 
7 years ago
Jennifer Savastino's profile image
Jennifer Savastino 
7 years ago

Purchased a Dishwasher on 11/17, finally had it installed on 12/12 and it was defective. It is now 12/19 and I still have a defective dishwasher (the installers took my working dishwasher). I get a different answer from every person I speak to. Yesterday I was told that the replacement dishwasher would be installed on Thursday. Tonight they called to say Friday. I will never buy another thing from Lowe’s again. 

Jacob Stork's profile image
Jacob Stork 
7 years ago
Jane Marmaduke Woodman's profile image
Jane Marmaduke Woodman 
7 years ago

Lowe's honors their warranty and makes a good effort to help customers solve problems. That's almost a surprise these days, and we appreciate it. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 949 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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