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Lowe's Home Improvement

4.2

About this business

Location details

4134 Ridgemont Dr, Abilene, TX, 79606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,396 reviews
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Terri Ivko Wright's profile image
Terri Ivko Wright 
4 years ago

Lowe’s does BAIT AND SWITCH BUYER BEWARE As you can see in the picture that I took off Lowe’s website today. The appliance suite Frigidaire in black stainless is listed for $1728.00. We went to the Lewes in Lewes DE to purchase the set, well of corse they were out of stock on the fridge and said it’s no longer “available” now here comes the bait and switch. We were told they could swap out with a comparable fridge but it was going to cost $1000.00 more so now their price on website went from $1728 to $2750. I asked if they w... read more

Jason White's profile image
Jason White 
4 years ago

Workers are rude. Won't honor online prices or their own price match guarantee. Employees said it was Store Manager's policy. 

Heather Zaehring's profile image
Heather Zaehring 
4 years ago

Curbside pick up is a joke. Call.. get Customer Service when you press number two, then their constant cop out is they don’t know what’s going on it’s a different department blah blah blah been sitting in the parking lot for 20 minutes so far. Called back. Then they say they’re only customer service again even though it says press two on the sign for curbside pick up when you get here in front of your parking spot. She said she’ll call them and try to hurry them up. Still waiting 

Wes Richardson's profile image
Wes Richardson 
4 years ago

customer service is poor and won't honor online prices even though it says in store price 

Danielle Malmberg's profile image
Danielle Malmberg 
recommend  Recommended
4 years ago

I do go here but after today’s experience, literally just now with Bud was horrible. I’m sorry that I got bolts you couldn’t read. You didn’t need to scold me for it and throw them on the counter. So yes, I said you were being rude for doing this as I left. 

Sheela Mehta's profile image
Sheela Mehta 
recommend  Recommended
4 years ago
Sheela Mehta's profile image
Sheela Mehta 
recommend  Recommended
4 years ago

I’m very upset with this Lowe’s warranty dept. they hire really cheap companies for service and are not helpful . Their protection plan is just to make money The service companies they hire are so incapable and they don’t look at the things properly and blame you for their broken product. Never buy any appliances from Lowe’s especially. Their warranty department suck .I don’t recommend them they come for free but it’s not worth it : … See more 

Stanley Q. Miller's profile image
Stanley Q. Miller 
4 years ago

Poor on the following: Internet stock quantities; Customer service; Associates knowledge; Nobody there really cares... 

Zena Jones's profile image
Zena Jones 
4 years ago

Do not get your carpet installed from this store unless, you want have buckles in your carpet and call them every few months to restretch it. This company will appear to try to solve the problem all the way up until your warranty expires. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 2,396 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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