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Loveliness

2.0

About this business

Location details

5133 Geary Blvd, San Francisco, CA, 94118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.019 reviews
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loveliness2Hell's profile image
loveliness2Hell 
16 years ago

This place will robb you, then treat you like trash! – For those brides and grooms to be, I'm glad that you're doing your homework to read reviews about loveliness. *** For more reviews (mostly bad ones that you'll find,) please visit CitySearch, Yahoo business reviews, Chopstick Brides, RateItAll, and whatever ones you can find. Apparently, loveliness does not have any experienced workers to handle the volumn of work they have. All they keep focussing on is bringing in more and more business. Please, don't believe anything ... read more

NWaa's profile image
16 years ago

Worst customer service experience ever!! – Sounds like the reviews from cindyyau and kaylayeetsai are not genuine and something their staff would write. Discounting those two reviews and if the site allowed people to give negative or zero stars they truly deserve, Loveliness would not have a rating. Anyway, my wife and I had similar experiences as the other reviewers. How could so many different people experience the same crappy service and this place remain in business? Loveliness took what should have been one of the most ... read more

hateloveliness's profile image
hateloveliness 
16 years ago

Worst Business Ever -- BEWARE: Incompetence Starts At The Top And Trickles Downward... – Run away from Loveliness as fast you can and be glad you did. This family operation does not know anything about customer service. They claim to have been in the business successfully for over 10 years, but you could have fooled me based on what my wife and I have been through over these painful 13 months and counting. The owners have amnesia and cannot recall what they say from day-to-day. When trying to get you to sign on the dotted li... read more

itsamystery's profile image
itsamystery 
17 years ago

Beware!! – Beware, the only good rating was placed by the owners grandaughter! If it smells like a bad egg it probably is a bad egg 

fancygirl8's profile image
fancygirl8 
17 years ago

Poor service, Unhonest & Unprofessional – Sloppy and lousy service says most of it! This place has caused me so much frustration. It has been over 7 months since my wedding, and currently I'm still waiting for a final layout for my wedding album. They are horrible with communication, they rely on "so called" desingers from Taiwan to do the layouts who cannot get things right. I have to communicate the same changes numerous times, which is why the delay. Once they hook you with their sales pitch, and you make that first payme... read more

mting923's profile image
mting923 
17 years ago

extreme poor after buy service!! – Even though they took good photos, they took forever to deliver your stuff to you! So far we have been waiting for 8 months for our wedding photos and DVD!! What the heck~? We called, we emailed, they just bs that the one who in charge was not there. Dude, what should we do? I want our one-life-one-time memory! Don't go there! It is totally a trap!! They always treat you like prince and princess when you reached there the first time, or at least when you have not pay full! 

sofung1978's profile image
sofung1978 
17 years ago

How come I can't give it zero star?? – I must agree with all the victims here. Their service is so bad. Please, don't go there. I garantee you will regret unless you leave next to them and visit them everyday. So far all the comment I heard is the time they take. You may not care at the first moment, but if you still can't get your marry photos after couples months. Why you take the photo??? 

cindyyau's profile image
cindyyau 
17 years ago

I love my photos!!! – I loved my engagement pictures and my wedding gown!!! It seems like everyone complains about the poor service about this place but I think they're really good. They are more like a family environment rather than very business-like, which my husband and I prefer. I was also a bit skeptical when I read all the bad reviews but I decided to go see for myself and I'm so glad that I did. They were able to make me look absolutely flawless, either with the incredible makeup (they gave me the crease in my eye th... read more

savychick's profile image
savychick 
17 years ago

Worst Customer Service, Unreliable & Unprofessional – Our experience with this company was absolutely HORRIFIC! Not only did this company put us through a lot of stress by delaying our wedding albums & video delivery; The staff and the owner were not responsive to our calls and emails. They changed photographers on us the day of our Engagement shoot & a couple of days before the wedding. They keep insisting the photographers they had replaced was the best. When we all agreed to have a particular person in mind way before the... read more

Frequently asked questions about Loveliness

How is Loveliness rated?

Loveliness has a 2 star rating with 19 reviews. 

When is Loveliness open?

Loveliness is open now. It will close at 6:00 p.m.  

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