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Los Robles Apartments
- Apartments
- Pasadena, CA
About this business
Location details
500 S Los Robles Ave # 110, Ste 110, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Extremely Easy Leasing Process, Excellent Property Managers I moved to CA in the start of 2020 and was really excited when I found Wilbur Oaks. I was happy with the amenities, the spaciousness of the units, the well-maintained property, and the amazingly friendly and welcoming staff. When I decided to apply for a lease, I was particularly pleased to find that the leasing process was really easy and accessible. Terry and Beth, the property managers, were helpful, answered all of my questions quickly, and were a pleasure to wo... read more
Wilbur Oaks Apartments is a gem I live at Wilbur Oaks Apartments and I find it a very lovely community that is a great place to call “home.” The residents are friendly, my neighbors are great, the apartments are very spacious, maintenance is top-notch and the abundant trees and landscaping give it a warm and earthy feel. Wilbur Oaks is a gem and I would recommend it to my family and friends if they were moving to the area.
Not upfront about problems They are advertising a $200 security deposit now, but they don't tell you that the cleaning fee when you leave is $250 (read fine print before you sign). They won't tell you about previous problems an apartment had either. It's a good idea to ask (leaks, roaches, mold). Building is a Frankenstein, continually built over, lots of problems covered over by shoddy construction. Look at all sites for reviews. They have been raising the rents probably 5% or more every year. Yours will go up for sure when... read more
Business response:
We are deeply disappointed by this characterization of our community. Our policies are clearly outlined in our lease, and we hope you will reach out to us directly to discuss this in more detail. We appreciate your concerns and understand your frustration. We hope to hear from you.
5 year tenancy - great experience and great value I’ve lived here for 5 years and my experience has been great. The neighborhood is amazing, walking distance to Old Town Pasadena and safe. Yes, rent goes up every year but nothing compared to other similar places around the area. Units have central A/C, swimming pool, gated parking and very quite tenants/neighbors. The office team is responsive to questions/concerns and repairs are completed rather quickly. With the onset of COVID-19, they have even taken an extra step by bei... read more
Business response:
We're so glad you're happy with your home! Your recommendation means a lot to us and we will be passing your kind words on to our staff. If there's anything we can do to assist you in the future!
Quiet and clean ! I don’t know about the previous comment. I’ve lived here the past year and it was a excellent stay! I like my sleep and this place is always so quiet. Great management who literally help with everything ! Thank you for the hospitality ! We are sad to leave !
Business response:
Thank you for taking the time to share with us that you have had nothing less than a positive experience over your time here thus far. If there is ever anything that our management team can do for you to further enhance your experience, please be sure to reach back out to us. Thanks again!
Terrible Landlord and Management Having lived here for more than a year, I've seen this place turn into a complete mess. The hallway ceilings are now missing, there are leaks everywhere, and the landlord has been raising the rents for what looks like no reason at all. The building looks worse than when our family first arrives. Stay away. The landlord is the worst. She will laugh at anything you indicate as a potential problem.
Business response:
Thank you for providing us with your feedback. We are sorry to see that you feel this way towards our community and staff. We want to do our best to address all of your concerns and would be more than willing to discuss each one in further detail. We invite you to do so directly in our office or over the phone at (626) 792-6909. Thank you. - Los Robles Management
Pretty good value for the area Good value for the location, large apartment, walk in closet, pool, balcony with a view of the mountains, walking distance to transport, shops, restaurants, entertainment, banks. Pretty much, recommend.
Frequently asked questions about Los Robles Apartments
How is Los Robles Apartments rated?
Los Robles Apartments has a 4.2 star rating with 32 reviews.
When is Los Robles Apartments open?
Los Robles Apartments is open now. It will close at 5:30 p.m.
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