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Lone Star Chevrolet
- Car Dealers
- Houston, TX
About this business
For an exceptional sales & service experience, there's only one name you need to know. We have built such a legendary reputation in our community that we are top of mind when it comes to Chevrolet, which is why our customers come back for generations.There's only one Lone Star Chevrolet.
Location details
18900 Northwest Fwy, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They pulled my car without permission from their dealership to ******** ****and left it there. The lone star's manager pretended to honor the repair bill to ********** service rep because lone star mechanics didn't have the expertise to fix it. I received a phone call from ******** about my car because lone star left no info about my car other than writing my name on a slip of paper, key and the car dumped into their lot. Management didn't honor the repair bill. He told ********, "she has a warranty"... I was left to pay alm... read more
One star to have a voice about this disgraceful dealership. My car was taken there by my insurance after an unfortunate flood. My insurance took 2 months to approve an estimate for the dealership to install a new starter. My car was completely dead prior to this. Two months later, the dealership magically turns my car on and says it’s all “fixed”. This is the first time I experience something like this so unfortunately I trusted the WRONG people. This is the WORST dealership I have ever dealt with and they should be sued for... read more
You wrote a review for Lone Star Chevrolet A moment ago 1.0 star rating 9/13/2019 I made an appointment with Lone Star Chevrolet for last Saturday (9/7/19), as I work Monday-Friday, to have my driver seat back panel repaired as it continues to fall off. My scheduled time was 8am. Upon arrival I was informed it would be a 2 hour wait, so I chose to wait. 5 hours and $285.83 later they FINALLY brought my truck around. In addition, I was not the only customer that waited for 5 hours! The service is HORRIBLE, the repair costs ar... read more
Do not go to Lone Star service department! Took my ‘15 Silverado in for a noise in the front end. I was told they knew exactly want it was (shaft just needed to be greased...140.00). Then I get a call saying it too late for the shaft the whole gearbox needs to be replaced (2400.00). Thinking that was the problem I tell them to go ahead. I pick the truck up and it’s still making the same noise. So looks like I was shafted out of 2400.00. I take it back and the they say they fixed it by tightening a bolt.?. I pick it up and It... read more
Responded to website price to buy Equinox. Good think I asked for drive out price before going in, DO price included thousands for dealer items never discussed.
Frequently asked questions about Lone Star Chevrolet
How is Lone Star Chevrolet rated?
Lone Star Chevrolet has a 1.6 star rating with 14 reviews.
When is Lone Star Chevrolet open?
Lone Star Chevrolet is open now. It will close at 9:00 p.m.
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