Lone Star Bavarian - Auto Repair Service for BMW, Mercedes, Audi, Mini Cooper

Perry C. 

on Birdeye

2 months ago

As stated before my gla 250 mercedes had $3800 worth of work done by these dummies because they thought i needed fuel pump and some other things to make the check engine light go off well guess what took it to dealership freaking $20 gas cap can't believe you ripping people off with your incapable mechanical inspections !!!!!!!!!!!!!!!!!!!! 

Perry C. 

on Birdeye

2 months ago

I taken my gla 250 mercedes there twice for check engine light first time i was charged $2300 for them to, tell me they found the problem which was a lie 2 days later back in check engine light on again this time $1500 to tell me its a fuel pump its obviously they don't have a fucking clue $ 3800 later check engine light still on and he wants me to bring it back really Perry 

Amber T. 

on Birdeye

3 years ago

We will never use them for service again. We've been here several times in the past with no issues. Last month we took our vehicle in for a warranty issue, and they gave us a loaner. The OWNER called and was EXTREMELY rude, he was actually yelling, YELLING, at us to return the loaner, since our car was done. We will never return here. That kind of customer service is completely unacceptable. On one good note, the receptionist is very nice, and apologized. As an owner however, you do not treat people that way.